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  • Blog Post: Free Excerpt ~ Working with Microsoft Dynamics CRM 2011

    Sonoma Partners have provided a chapter from their best selling book, Working with Microsoft Dynamics CRM 2011 on the MSDN site. The chapter we selected is Chapter 5: Solutions Overview and Concepts . You can download it or read it on the MSDN site. The book is written by Mike Snyder and Jim Steger who...
  • Blog Post: Tired of the ol’ "Lorem ipsum"?

    Aren’t we all? But now you too can generate Hipster Ipsum like this: Yr salvia seitan, vice high life four loko mixtape sustainable fanny pack DIY put a bird on it portland chambray. Williamsburg seitan 8-bit, beard lo-fi irony vinyl PBR thundercats bicycle rights mcsweeney's fap tofu keytar...
  • Blog Post: Performance Toolkit for Microsoft Dynamics CRM 2011

    I’m looking at the Performance Toolkit for Microsoft Dynamics CRM 2011 and wondering who will be the first to submit a review to this page for the toolkit. I know that a lot of people are using this toolkit to tweak their installations of Microsoft Dynamics CRM 2011 . The Performance Toolkit is designed...
  • Blog Post: Microsoft Dynamics CRM Community Support ~ New Users

    I have seen some requests for New User resources. Here are some resources to review: Getting Started with Microsoft Dynamics CRM Online (Video) Using Outlook with Dynamics CRM Online (Document) Getting Started with Importing Data (Document) Microsoft Dynamics CRM customers are encouraged...
  • Blog Post: Best Practices for Developing with Microsoft Dynamics CRM 2011

    This Microsoft Dynamics SDK topic describes best practices for customizing Microsoft Dynamics CRM 2011 . Performance Best Practices Customization Best Practices Security Best Practices ISV Extensibility Best Practices Performance Best Practices The following best practices will help you write code that...
  • Blog Post: Resource Center Training: Work with Accounts

    The Microsoft Dynamics CRM Resource Center is available in two flavors: On-premise Online They are designed to be your one stop resource for all thangs CRM. For example, here is a video that can help you learn how accounts can help you keep track of the companies with which you do business.You can also...
  • Blog Post: Microsoft Dynamics CRM Online Resource Center

    How long has it been since you checked out this Web site. The Resource Center can be your one-stop shopping center for free documentation, search resources, and help. Don’t forget the Feedback link at the bottom right of the page for any ideas or suggestions that might make this resource more valuable...
  • Blog Post: Introduction to Microsoft Dynamics CRM 2011 Solutions

    So many people are starting to play with the Microsoft Dynamics CRM 2011 Solutions that I thought I’d share the Introduction article written by my friend Jim Daly. Solutions are how customizers and developers author, package, and maintain units of software that extend Microsoft Dynamics CRM 2011 and...
  • Blog Post: Microsoft Dynamics CRM Resources for the rest of us ~ Redux

    Wish I’d written this. Thanks Leon! Microsoft Dynamics CRM Resources for the rest of us There is a lot of information out there for Microsoft Dynamics CRM but it is sometimes hard to find good information aimed at users or non-technical administrators. I wrote an article of resources a little...
  • Blog Post: FAQ: What’s New in Microsoft CRM 2011?

    You find the documentation such as the Installation Guides, Readmes, SDK on this page: http://offers.crmchoice.com/CRM2011Beta-Developer-Videos/#content780 Most of these documents include a feedback link on each page. We look forward to hearing from you! There is more goodness at the CRM Resource...
  • Blog Post: xRMVirtual’s Video of the “Interactive Look at Microsoft Dynamics CRM 2011”

    For those of you who missed xRMVirtual’s very popular presentation of the “Interactive Look at CRM 2011” last week it’s at: http://www.screencast.com/t/ZTIzYjVmNz The beta release info is at: Microsoft Dynamics CRM 2011—Global Beta Released . There is more goodness at the CRM Resource Center ‘What’s...
  • Blog Post: Configuring drop-down (picklist) fields

    Tip o’ the day pulled from the Resource Center: Picklists in Microsoft Dynamics CRM can be customized. No, really! That list can be customized to hold any values your organization chooses. The person who adds, deletes, or changes values in a drop-down list must have the system administrator or system...
  • Blog Post: Got questions? We have some great places to get answers.

    If you have questions about Microsoft Dynamics CRM we have answers online (as well as in the product). Here is a guide that should be bookmarked by every power user: http://rc.crm.dynamics.com/help/# It looks like this: Tell me that isn’t loverly. :O)
  • Blog Post: Microsoft Dynamics CRM: How much do we luv Diagrams?

    You want wire and flow diagrams for Microsoft Dynamics CRM ? We have diagrams galore. Here is a wealth of diagrams we released as part of R4 in November, starting with the overview diagram here: http://rc.crm.dynamics.com/rc/regcont/en_us/live/articles/homepageusersdiagram.aspx Here’s a search that returns...
  • Blog Post: Advanced Dev Extensions

    I just wanted to call out an excellent article written by David Jennaway regarding the new MicrosoftXrm components in the latest SDK. http://mscrmuk.blogspot.com/2010/05/crm-sdk-4012-and-advanced-developer.html . David is a Microsoft CRM MVP. “The CRM 4.0.12 SDK has recently been released. Normally an...
  • Blog Post: Accelerate, customize, and deploy with the new Security Compliance Manager

    This new download on TechNet caught my eye the other day: The Security Compliance Manager provides centralized security baseline management features, a baseline portfolio, customization capabilities, and security baseline export flexibility to accelerate your organization’s ability to efficiently manage...
  • Blog Post: Developing ISV Applications using Microsoft Dynamics CRM 4.0

    A blast from the past that is still very popular is the Developing ISV Applications using Microsoft Dynamics CRM 4.0 whitepaper. This document guides an ISV to quickly build, deploy, and manage line-of-business applications. Other pertinent references to consider if you liked the Developing ISV Applications...
  • Blog Post: Microsoft Dynamics CRM 4.0 Implementation Guide

    The Microsoft Dynamics CRM 4.0 Implementation Guide (IG) has been available on TechNet since last year.  The IG is comprised of 3 major areas: Planning Guide Installing Guide Operating and Maintaining Guide These guides are key documentations to plan, install and operate a successful CRM solution...
  • Blog Post: Update Rollup 9 Special Cases Support

    On the CRM Team Blog post titled Update Rollup 9 for Microsoft Dynamics CRM 4.0 I noticed the following: How to get support for Update Rollup 9 To get support please contact Microsoft Product Support. For a complete list of Microsoft Product Support Services telephone numbers and information about support...
  • Blog Post: More Nuts and Bolts Goodness

    The Nuts and Bolts article Outlook Synchronization in Microsoft Dynamics CRM 4.0 , which is available for download from the Microsoft Download Center at: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2d497348-0a10-40ce-8edb-b0ee85f1215e Outlook synchronization enables Outlook...
  • Blog Post: An Introduction to XRM for a .Net Developer

    A friend of mine and CRM MVP Shan McArthur from ADXSTUDIO, Inc. wrote this very smart piece that I’d recommend to any developer considering creating a Microsoft Dynamics custom solution. “Most developers are familiar with various Microsoft technologies including the .NET Framework, Microsoft SQL Server...
  • Blog Post: Microsoft Dynamics CRM Videos

    People favor learning techniques that speak to them. Some people want to have a book in hand. Others will only read online. And then there are those who prefer videos. For the learners who are in the latter category here is a collection of videos designed to help you do what ever you might want to with...
  • Blog Post: Microsoft Dynamics CRM and xRM

    CRM is an acronym that stands for Customer Relationship Management. CRM is all about interactions with your customers in both the sales and/or service related fields. Microsoft Dynamics CRM is a software platform that at the very least allows your company to measure and control contacts with customers...
  • Blog Post: Microsoft Dynamics CRM – Top Sites and Downloads

    Whether you’re interested in an online or on-premise solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create the perfect experience for your business. Microsoft Dynamics CRM Visit crm.dynamics.com . The Microsoft Dynamics...
  • Blog Post: Hot! Microsoft Dynamics CRM 4.0 Implementation Guide version 4.4.0 now available on TechNet

    The entire Microsoft Dynamics CRM 4.0 Implementation Guide, all 477 topics, are now published on TechNet. This represents a huge step in IT Pro content discoverability and ease of use for our customers and partners. http://technet.microsoft.com/en-us/library/dd979443.aspx Enjoy.
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