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A CRM Riff
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  • Blog Post: Earning College Credit with a Microsoft Certification

    Tony reminds us that both students and Microsoft Certified Professionals (MCPs) are eligible to earn college credit with a Microsoft Certification. In short, approved certifications can be applied for up to six semester hours of college credit in either a bachelor degree or associate degree in computer...
  • Blog Post: Customizing CRM for your Company

    So many people want a customized experience with their CRM implementation. They want the product they choose to work the way they do. And this makes a lot of sense on a number of levels. So when I saw this video, I had to share it with you. Customizing the Microsoft Dynamics CRM product is not hard....
  • Blog Post: Microsoft Dynamics Video Options

    Do you find yourself wanting to use a video short clip about CRM for a meeting. There are a number of potentially interesting videos at the Microsoft Dynamics CRM site on YouTube that might be good candidates for starting a training session or meeting. Where are your favorite sites for Microsoft Dynamics...
  • Blog Post: Microsoft Training Catalog

    I was researching an answer for an oft-asked question, “Where can I get Microsoft Dynamics CRM training?” How many of my peeps use the Microsoft Training Catalog ? I’d luv to hear about your experiences with this resource.
  • Blog Post: Microsoft Dynamics CRM Community Support ~ New Users

    I have seen some requests for New User resources. Here are some resources to review: Getting Started with Microsoft Dynamics CRM Online (Video) Using Outlook with Dynamics CRM Online (Document) Getting Started with Importing Data (Document) Microsoft Dynamics CRM customers are encouraged...
  • Blog Post: Free Wheeling with some Summer Fun Coding Ideas

    I was thinking of some Summer learning opportunities that might interest some of my developer friends. So in no particular order: 1. My Customers Are Using iPhone/Android, But I'm a Microsoft Guy. Now What? : In this session you'll learn how to scale iPhone, iPad, and Android platforms using the Windows...
  • Blog Post: CRMUG: Introducing 10@10 of 10

    How much can you learn about Microsoft Dynamics CRM in 10 minutes? More than you'd think! Catch CRMUG's 10@10 of 10 series on Wednesdays this summer at 12:50pm (ET). Each week, a Microsoft MVP will spend about 10 minutes sharing one brilliant idea about how you can more effectively use Dynamics CRM....
  • Blog Post: Checkout the Microsoft Dynamics CRM Online Video Gallery

    Here is the mother lode of Microsoft Dynamics CRM Online videos . Talk about videos from A to Z; this resource has got to be very helpful for users, implementers, customizers and partners. Let me know if you have an idea for a CRM Online video that hasn’t been done yet.
  • Blog Post: xRMVirtual: Moving from Microsoft Dynamics CRM 4.0 to version 2011

    Just got this and wanted to make sure all my peeps see the invitation: xRMVirtual and Julie Yack has invited you to attend an online meeting using Microsoft Office Live Meeting. Join us on Tuesday November 30 when we host CRM MVP Mitch Milam presentating tips and tricks when upgrading from Microsoft...
  • Blog Post: xRMVirtual: This Just In…

    Sorry for this being late, but xRMVirtual meeting ready to go tomorrow morning with a presentation about Plug-ins in CRM 2011.  If you can’t make it, we’ll record it and post for later viewing. When: Tuesday, Nov 2, 2010 9:00 AM (PDT) Scheduled to Occur: Once Duration: 1:00 Julie Yack has invited...
  • Blog Post: xRMVirtual’s Video of the “Interactive Look at Microsoft Dynamics CRM 2011”

    For those of you who missed xRMVirtual’s very popular presentation of the “Interactive Look at CRM 2011” last week it’s at: http://www.screencast.com/t/ZTIzYjVmNz The beta release info is at: Microsoft Dynamics CRM 2011—Global Beta Released . There is more goodness at the CRM Resource Center ‘What’s...
  • Blog Post: Microsoft Dynamics CRM 2011 deep dive

    Senior Technical Product Manager Eric Boocock will do a deep dive into Microsoft Dynamics CRM 2011 before the beta release in September. He will cover new features and opportunities for developers during this 90 minute session. You won’t want to miss this on September 7 at 9 AM (PST). The Meeting link...
  • Blog Post: C5: Sneak Peek Webinar of Microsoft Dynamics CRM 2011

    C5 Insight announces a sneak peek at Microsoft Dynamics CRM 2011 via a Webinar . You'll learn how the product is better integrated with Outlook, Office, SharePoint and - most importantly - how it will integrate with your staff to enable them to outcompete your rivals. Who: C5 Insight What: Microsoft...
  • Blog Post: More Microsoft Dynamics CRM training goodness

  • Blog Post: Configuring drop-down (picklist) fields

    Tip o’ the day pulled from the Resource Center: Picklists in Microsoft Dynamics CRM can be customized. No, really! That list can be customized to hold any values your organization chooses. The person who adds, deletes, or changes values in a drop-down list must have the system administrator or system...
  • Blog Post: Beyond Social: Read/Write in The Era of Internet of Things

    Surfing the Web I came across Richard MacManus ’ most excellent Internet update via ReadWriteWeb . It would be easy to say that the 'social' element is still the primary part of today's Web, since the popular products of this era enable you to say what's on your mind ( Facebook ), what's happening (...
  • Blog Post: Some cool Office and SharePoint 2010 training

    Found thes videos today. Life is good. :O) Application Compatibility for Office 2010 Analyze your environment for installed add-ins and identify potential migration issues as you migrate earlier versions of Office to Office 2010. Learn how the Compatibility Inspector tools can perform an analysis...
  • Blog Post: Microsoft issues vouchers for online training

    How cool is this?  :O) San Francisco Chronicle : “Microsoft Corp. will offer thousands of Californians free training in its office software programs and distribute 18,500 vouchers to provide computer professionals with a no-cost way to upgrade their skills under a program introduced Wednesday in...
  • Blog Post: “CRM at the Speed of Light” – Paul Greenberg

    "I have a saying that one always overestimates what can be done in one year and underestimates what can be done in ten years. We see this over and over..." Paul Greenberg in " CRM at the Speed of Light , 4th Edition". So begins my reading of Paul’s newest book. You can see his Biography...
  • Blog Post: Windows Server 2008 R2 Training Course LIVE on Monday

    On Monday,  November 9th , Channel 9 launches the Windows Server 2008 R2 Training Course for Developers.  Channel 9 has always been about giving Developers insight into new Microsoft platform technologies.  The Channel 9 Learning Center extends that objective with self-paced learning experiences...
  • Blog Post: CRMUG – Sales Process LiveMeeting Presentation

    CRMUG SIG - Sales Process October 07, 2009 2:00PM - 3:30PM EDT Every meeting is better than the last!  This time, Becky Tarvin from Polaris Industries will review how Polaris is is managing their sales pipeline in CRM.  Barrett Blank from BB2e will walk through how they're using workflow to...
  • Blog Post: 5 Reasons Microsoft Partners May Not Hit Their Sales Goals in 2009

    The next PartnerPoint Member Webcast has been scheduled.  Sounds interesting: For this one, we have solicited the help of two Sales and Marketing organizations that we have used and know well, EntreQuest and EZY Consulting.  We've asked them to help us help our members grow their businesses...
  • Blog Post: Microsoft Dynamics Training and Certification

    I’ve been working with the Microsoft Dynamics Training and Certifications teams to update their status on the CRM Team Blog . It’s been an uphill slog as no one wants to write the posts but I did glean this pearl that I thought I’d share with you today. This is where you can find training: Audience Description...
  • Blog Post: A Visual Guide to Twitter

    Applicant provides us with a visual guide to Twitter . Here is a small piece of the guide: You can see the full map at http://applicant.com/wp-content/uploads/2009/04/tweetcurrency1.jpg . Twitter was first thought to be a superficial toy for the self absorbed ‘it’s all about me’ folks. I would say there...
  • Blog Post: Microsoft's Career Assist Package

    To help the IT Professionals and Developers around the world during these uncertain economic times, Microsoft Learning is providing a very discounted bundle called Career Assist Package . It is an extension of our Second Shot offer – Buy a Certification and if you fail, you get a free retake – to add...
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