I attended Tech-Ed for the first time this year. My mission was to talk to as many people as possible in person about the community tools Developer Division has been leveraging to converse with customers. I just finished posting the quotes and notes I was able to take away from these discussions. In all I'd guess that I had good conversations with around 30 separate people.
I would have liked to have had a chance to get them in the same room at the same time, but the word of mouth approach to focus group advertising let me down a bit. So I instead made sure to accost as many people as would talk to me as possible while I was walking around the event. If you are one of those people I thank you for your time. I'm horrible with business cards and names so you'll have to settle for this less than personal thank you. :-)
Here are the links to the detailed notes and some choice excerpts from entries.
Tech-Ed Notes on Customer Perception of Microsoft
Tech-Ed Notes on Multimedia Community Content
Tech-Ed Notes on Employee Biographies
Tech-Ed Notes on the MSDN Product Feedback Center
Tech-Ed Notes on Community Tech Previews
Tech-Ed Notes on the MSDN Forums
Positive Blog Impressions
Negative Blog Impressions
I did my best to accurately capture your statements as close as to how you spoke them to me with my pen and paper. If you know you are someone that said one of these things to me and you think I misunderstood what you said… please let me know. In hindsight I should have used my smartphone to record the conversation, but that’s something I learned for next time.
I also moderated a BOF discussion with a few individuals on Microsoft’s role in the community, but I didn’t take notes because I didn’t want it to be a focus group. I was more interested in the discussion that we had and it would be hard to accurately represent that and impossible to recreate it. :-)
What I’m going to do, hopefully soon, is set up an online survey to get some of the more quantitative feedback that I think this type of ad-hoc analysis is missing.