The IE team announced yesterday that they are taking the next step into real customer connection. They opened a public bug database! Great work guys! I wonder what group at Microsoft gave them that idea and helped proved that it could work? I'm super excited to see this in action for a group with such a large user base compared to Visual Studio. Who'll be next? Office, Windows, ...?
It will be a wonderful day when every group at Microsoft truly opens this sort of channel. You'll really see what teams listen to customers and what teams don't since all the bugs, suggestions, and their responses/resolutions will be public for everyone to see. There should be no hiding for groups when it comes to their products bugs.