This was a great read that I found through Seth Godin's blog . Troll whisperers aren't necessarily very good at hacking tools, so there's always an opportunity for geek synergy in helping them to automate their hand-crafted techniques, giving them a software...

You know, the person that everyone listens to, makes outlandish statements that may offend people on occasion, and then has to issue statements like this... Everyone has days and events in life they’d love to push the rewind button on, yesterday was one...

I posted my experience being hit and run by a car yesterday on my personal blog. I'm posting the link here as a cautionary tale for other softies I know bike to work regularly. I saw a red car out of the corner of my eye quickly cut in-front of me and...

I was on a thread where a dev lead asked if anyone had tips to share on motivating his team to engage regularly with customers through blogs, forums, etc. Paul Yuknewicz shared a great set of tips that I'm republishing with his permission. Get the team...