Riding Herd

Jeremy Mazner, Technical Evangelist

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  • Blog Post: iPod woes continue

    After another visit to the Apple store, and another struggle with the Genius bar, I'm now in a state where iTunes blue-screens (BAD_POOL_CALLER) when I plug in my iPod. If I uninstall iTunes, I can connect the iPod to my PC and it behaves like a nice normal FireWire drive. But if iTunes, or the related...
  • Blog Post: Mr. Sketch is great!

    After two grumpy posts, here's a feel-good post. I've had two day-long meeting/training things each of the last two weeks. And at both of them, I was pleasantly surprised that, when it came time to do some team writing excercises on a sketch pad, we got to use scented markers! Sanford's Mr. Sketch markers...
  • Blog Post: Customer service too good to be true: Apple and iPod

    So speaking of over promising and under delivering : I just returned home from one of the most frustrating customer service experiences I've had, courtesy of the Apple store near my home. Last year, I bought my wife an iPod for her birthday. At the time, there were no Windows Media devices that seemed...
  • Blog Post: Customer service too good to be true: ATT and Audiovox

    I'm in a mood to rant about poor customer service experiences I've had lately. Since one of them is about Apple, I figured I better start by posting the other one, which is related to Microsoft technology. Back in November, I bought an Audiovox SMT 5600 smartphone through my cell carrier, AT&T...
  • Blog Post: Ralph Reed

    My wife said that one of her colleagues today asked her why Microsoft would hire Ralph Reed as a lobbyist. How about because given the wonders of our political system, hiring conservative lobbyists is the only way to get your voice heard in DC these days? DeLay organized the “K Street Project”...
  • Blog Post: When Shared Documents aren't

    I just spent an hour helping a friend debug the strangest problem I've seen here at the Friends And Family Helpdesk. John sent me an email asking why his Shared Documents folder had been renamed to Documents, and why he now gets Access Denied errors every time he tries to browse into it. Through the...
  • Blog Post: Evangelism jobs available

    Our team is looking to hire some new evangelists. Here are the details and links to information on the Microsoft.com jobs site. We are starting to interview for some of these positions, so if you’re interested, 1) apply via the website, and 2) send me a note via this blog once your application/resume...
  • Blog Post: Back from vacation

    My blog has been quiet the past few weeks because of travel, both for work and vacation. If your idea of a nice vacation is spending a week in the sun, with ocean, pool and kitchen only a few steps away from each other, you might enjoy Ocean Palms as much as my friends and I did last week. Hard to be...
  • Blog Post: When a journalist blogs, is it journalism? or blogging?

    Random thought that hit me as I was reading Jon Udell's blog entries on Longhorn. What's the difference between his blog entries, and his news analysis pieces or columns in InfoWorld? They seem to be of the same caliber of writing and analysis. Is it just a question of length, or does Jon have a different...
  • Blog Post: "You work for crooks, Jeremy"

    I got into an interesting discussion in the comments on Dan Gillmor’s column about Microsoft’s behavior. Dan concludes that “Microsoft won’t reform itself.” Because I like my job and don’t like sitting in depositions, I opted to not comment on any of the legal issues...
  • Blog Post: When good ideas look bad

    Chris’s blog has been particularly good at making clear the process a product team will go through to try to ship a product that meets their users’ needs. Certainly on the product teams I worked on, we made decisions based on what would be best for our customers – or at least what we...
  • Blog Post: Online geek golfing

    I'm not the first one to notice, but my teammate Jeff Sandquist has set up an XBox Live! community for the online equivalent of Scoble’s geek dinners. Seems like a neat way to play some online Links while meeting other members of the software community. I haven’t bought the game yet, as I...
  • Blog Post: A little bit of politics is a dangerous thing...

    I’ve been wavering on whether or not to blog about stuff un-related to work. Scoble’s post inspired me, though, to think about when it makes sense to voice personal opinions. What would I have expected of any American with a public venue in, for example, May of 1954 , to say about what was...
  • Blog Post: Okay, forget the easter eggs

    Haven't yet seen one person in favor of easter eggs, and in fact Tom points out that Microsoft's own book on security best practices proscribes avoiding easter eggs. So I'm willing to be swayed by the masses (or at least the few of you who posted comments or blogs ;) that easter eggs should stay gone...
  • Blog Post: Easter egg follow-up

    Tom says there's no excuse for adding easter eggs . I think this post of mine has generated more activity than anything I've written about WinFS or Longhorn ;) I'm not going to advocate that every developer ought be able to spend as much time as they want checking in hidden features willy nilly. But...
  • Blog Post: Alas for the easter eggs...

    Remember back when Microsoft apps had cool easter eggs ? Easter eggs were always a fun way for the development team to leave their mark on history. Maybe your favorite feature got cut, but hey, your name was there in lights for all to see! Leading up the release of Windows 2000, Microsoft starting...
  • Blog Post: More Longhorn evangelists in the house

    Turns out my evangelism cohorts Dave Massy and Karsten Januszewski are back into the blogging world. I suppose it's worth mentioning a bit about how the Longhorn Evangelism team is structured. We're a pretty small group, only six of us total on the core team. Of those six, three of us are technical...
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