7 Management Interventions for Adapting and Adopting Processes - J.D. Meier's Blog - Site Home

Change management is an art and science. There are tools for improving effectiveness.

The Rick Stacey's Agreement and Certainty Matrix evaluates the level of agreement and degree of certainty about the issue or problem. This helps you choose the more effective management actions for successfully adapting and adopting your processes. Dr. Stephen Lamed revised Stacey's Agreement and Certainty Matrix by adding a diagonal line and placing 7 different management interventions.

7 Management Interventions for Adapting and Adopting Processes
The 7 management interventions are:

Direct
Change Work Processes
Modify Structure
Convene and Intervene
Convene
Examine, Describe Patterns
Seek Patterns

The following table summarizes Lamed’s advice:

Intervention	Notes
1. Direct	Direct workers to complete tasks.
2. Change Work Processes	Change the work processes to support self-organization, self direction.
3. Modify Structure	Change the diversity, information, and connections.
4. Convene and Intervene	Bring representatives together to support self-organization and emergence. Use process tools for change. Compare with and without goals.
5. Convene	Bring representatives together to support self-organization and emergence.
6. Examine, Describe Patterns	Observe the interactions between complex adaptive systems that are beyond the leader's ability to affect or convene.
7. Seek Patterns	Scan systems for emerging organizations and patterns.

For more information, see Edgeware-Aides – Moving from Agreement and Certainty.