nfoGrow announces a mobile app for its popular “CRM Call Planner” module. The CRM Call Planner takes CRM information and, through the power of Bing Maps, creates a visual representation of accounts and contacts on an online real-world map. This helps sales reps to better plan sales calls...

Microsoft Dynamics CRM SDK Version 5.0.14 is now live on MSDN downloads and in the MSDN library . Here’s some of the additions and updates you’ll find in this release: Connect to Yammer – New information about the capabilities for developers with Yammer integration. Create Early...

In this video John O’Donnell talks with Ryan Smith from appStrategy about the benefits and features of appStrategy’s two products - the new appCompass 5 and appRadius Enterprise . appRadius is an integrated solution for building portals for Microsoft Dynamics CRM. The appCompass 5 product...

A great way for you to be successful, and to ultimately help drive your company’s growth, is to attend CRMUG Summit 2010 - the premier annual conference for Microsoft Dynamics CRM Customers, CRM User Group Partners and key Microsoft Dynamics CRM team members. CRMUG Summit will occur October 25...

Video Link - http://channel9.msdn.com/posts/jodonnell/Demonstration-of-the-Convergys-Smart-Communications-Suite-Powered-By-Microsoft/ This demonstration showcases the base capabilities included in the proof of concept of the Convergys Smart Communications Suite powered by Microsoft. The demonstration...

Video Link - http://channel9.msdn.com/posts/jodonnell/Convergys-Smart-Communications-Suite-and-the-Microsoft-Partnership/ In this video we showcase the strategic relationship between Convergys and Microsoft. It explains how the two companies are leveraging key assets and resources to create a “game...

At Convergence 2010 I stopped by the CWRMobility booth to learn more about their work with Dynamics CRM and mobility. CWRMobile has been building a Dynamics CRM mobile solution since our Dynamics CRM 1.2 release. Their solution is a both an online / offline solution and supports Dynamics CRM Online....

Microsoft Dynamics CRM team made a NonProfit Solution for CRM Online available today. The functionality included in the Solution is fairly robust and will allow a NonProfit/NGO to get up and running with a cloud based solution in a few minutes The price for this CRM NonProfits/NGOs is $9.99/user...

Dear Partner • Are the costs and time of developing compelling business solutions holding your company back? • Have you wondered if there is a better way to build business solutions? • If your company could save up to 70 percent of its development...

Video Link - Selling more and faster with Dynamics CRM and BIGMACHINES Tim Handorf from BIGMACHINES and Mike Snyder from Sonoma Partners talked with me about their work integrating BIGMACHINES into Dynamics CRM 4.0 to enable easier and faster selling. As part of this video Tim also talks about why...

Microsoft Dynamics® CRM Partner Technical Training Attend Microsoft Dynamics CRM training TODAY! We offer a broad variety of technical training opportunities, which allows you to enhance the skills you need to be successful. Technology Partners Can Expect: Education to help achieve...

Brief Description Microsoft, working with Intel Corporation, completed benchmark testing of Microsoft Dynamics CRM 4.0 running on Intel server and solid state drive (SSD) hardware. This white paper focuses on benchmark results associated with user scalability. Overview Microsoft, working...

Brief Description Microsoft, working with Intel Corporation, completed benchmark testing of Microsoft Dynamics CRM 4.0 running on Intel server and solid state drive (SSD) hardware. This white paper focuses on benchmark results associated with user scalability. Overview Microsoft, working...

Brief Description This white paper details techniques , considerations, and best practices for optimizing and maintaining the performance of Microsoft Dynamics CRM 4.0 implementations. Overview This white paper provides techniques, considerations, and best practices for optimizing and maintaining...

Brief Description This paper includes high-level guidance on using IAG to implement an ADFS solution for Microsoft Dynamics CRM 4.0 . Overview By default, an on-premise implementation of Microsoft Dynamics CRM 4.0 leverages Active Directory (Integrated Windows) Authentication to accommodate...

Brief Description The Microsoft® BizTalk® Server Adapter for Microsoft Dynamics® CRM 4.0 enables integration between Microsoft Dynamics CRM 4.0 and other business applications. Overview Microsoft® BizTalk® Server Adapter for Microsoft Dynamics® CRM 4.0 enables integration between Microsoft Dynamics...

The Microsoft Dynamics CRM Product Team has issued a statement on their blog saying that Dynamics CRM 4.0 is compatible with Microsoft Windows 7 and Server 2008 R2. The product will be officially be supported on Windows 7 when it lauches on October 22 this year. Congratulations to the Dynamics CRM product...

Brief Description This white paper, The Microsoft Dynamics CRM Security Model, serves as the core architectural component of a larger "nuts and bolts" article on Security and Authentication in Microsoft Dynamics CRM 4.0. Overview This white paper, The Microsoft Dynamics CRM Security Model, serves...

The August 2009 version of this document is now available to partners. Summary The latest edition of the SoD white paper is now available and provides details of the program of rapid innovation through to the release of Microsoft Dynamics CRM “V.Next”. This whitepaper covers both planned and recently...

After our own humorous video on the Microsoft Dynamics xRM concept it is good to see another amazing xRM video from a partner. Somebody over at Streamline Solutions has some awesome design skills and perhaps an interest in robotics :-) John O'Donnell Microsoft Dynamics ISV Architect Evangelist...

Being able to network in person with your colleagues can be very valuable. With the next MBS Convergence event not happening until early next year I am pleased to write that there is an event happening 6 months before Convergence and that is the Dynamics CRM User Group Summit in Chicago. This event runs...

I spend much of my time talking with solution developers and architects to convince them that they can build many systems using Microsoft Dynamics CRM 4.0 as a development platform or Microsoft Dynamics xRM. Time afer time we see opportunities where development companies can get their solutions to market...

If you are still unsure what xRM from Microsoft is then perhaps this video called Introduction to xRM will help. John O'Donnell Microsoft Dynamics ISV Architect Evangelist Microsoft Corporation (b) http://blogs.msdn.com/jodonnell (b) http://blogs.msdn.com/usisvde (w) http://channel9.msdn...

Our CRM Engineering for Enterprise Team have been working hard on a number of whitepapers and blogs. Here is a summary. Recent Releases § White Papers o Implementing an ADFS Solution for Microsoft Dynamics CRM by Using IAG o Optimizing and Maintaining Microsoft Dynamics CRM 4.0 (v2) o...

Keeping your sales professionals up to date on the state of their business is a critical need in today's economy. Dynamics CRM offers many benefits to a sales professional but what happens when they leave the office?. Of course they can use the Dynamics CRM laptop client and connect in to your Dynamics...