In my last post about Trust and Reputation, I outlined what I believed were the key elements of reputation building in an online community:
Since then, I've had a chance to sit down with Jana Carter (blog), the product manager for the Microsoft Forums, discuss my vision for a reputation system on the forums. I see the reputation as having three "phases" of implementation--one that happens in the next few months, the second an ideal view for a year from now, and the third, a final, far-reaching view of what reputation could look like in Microsoft communities in a few years.
Today I'll describe "Phase 1" of the reputation system...the framework which the "cool" and "fun" stuff can be built on in the future.
Most of the first phase of the forums reputation system is focused around "incenting and rewarding top answerers"--encouraging those key members of our forum community to contribute as much as possible. Without further ado--Phase 1:
Those are the main pillars for the first phase of a reputation system on the forums. Notice that instead of "post rating", which many communities use, I'm choosing to just use the answer marking, which is already part of the culture on the forums.
Any comments or suggestions? Let me know...