Since I was on Outlook for so many years, I have been asked many, many questions on it. I want to share my top tips, and offer one warning about a feature in Outlook as well. Let's jump right in.
My warning concerns message recall. In Outlook, you can go to your sent items folder, open an email and see a command under "Other Actions" to Recall this Message… This will send out a "torpedo" to delete unread copies of the email from other people using Outlook. It sounds great, but the human element of seeing a "Message Recall Notice" takes over when these things arrive and everyone looking at Outlook at that time opens the original mail to see what salacious information you did not want them to see. I did this once, and it was a minor embarrassment. That's when I came up with the idea of delaying all outgoing mail. I think this rule is about to hit its ten year mark on my email account: I've had it active that long.
I hope some of this helps!
Questions, concerns, comments and criticism always welcome,
John