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  • Blog Post: Seth's Blog: The Billion-Dollar T-Shirt

    Ontological uncertainty exists when, even if you perfectly know and understand the environment you're in, you still can't predict the impact of your actions because the system is changing faster than the ripple effects of your actions can play out. This is the situation Seth Godin faced when, back in...
  • Blog Post: When information is not scarce, what does it mean to know?

    Another very interesting video here from the folks at Kansas State University that did the Academia 2.0 post and initial response . (BTW, the first video on the linked page IS the Academia 2.0 video, so be sure scroll down to the second video.) Similar to the first video, this additional one raises huge...
  • Blog Post: » The next big thing: User-contributed metadata ... and More...

    Kind of a "roundup" post. First, this user-contributed metadata business. More the evolution of loyalty cards than of user-contributed media online, I think. . The next big thing: User-contributed metadata | Between the Lines | ZDNet.com . Will we see it go the other way -- with professionally...
  • Blog Post: Optimizing the consumer value stream

    Technorati Tags: systems thinking , lean , consumer experience , web 2.0 , next web , loyalty Are you thinking about your consumers' personal value stream?  The businesses I generally work with are familiar with the notion of a value chain or a value stream .  Whether you call it business process...
  • Blog Post: Computing Is A Liberal Art, Part 3: Strategies for Reinforcing Loops and the Hive Mind

    Technorati Tags: innovation , systems thinking , complexity science , adaptive , change , learning , Popfly , computing is a liberal art , knowledge , cyborg Here's a conundrum: if knowledge is personal, how do I benefit from what you "know"?  One, if you help me learn you can reduce the...
  • Blog Post: Computing Is A Liberal Art, Part 2: Knowledge is personal

    Technorati Tags: innovation , systems thinking , complexity science , adaptive , change , learning , Popfly , computing is a liberal art , knowledge , cyborg In the natural world, few (if any) things grow without limits.  In the case of information volume, one of those limits may be our ability...
  • Blog Post: Computing Is A Liberal Art, Part 1: Education Inflation

    Technorati Tags: innovation , systems thinking , complexity science , adaptive , change , learning , Popfly , computing is a liberal art , knowledge , cyborg Education Inflation   Most of us are familiar with the rising cost of education/tuition (at least for those of us in the US).  Yes, it...
  • Blog Post: Build to last is dead, speed rules, competency is currency. Resistance is futile.

    Technorati Tags: innovation , systems thinking , adaptive , change , decision making , learning , context aware , cyborg An email exchange with a few colleauges last night, including Chris Bernard and Josh Holmes , got me thinking about the network as platform concept.  I went on a bit of rant,...
  • Blog Post: Learning to thrive in times of accelerating change

    Technorati Tags: continuous learning , systems thinking , adaptive , change , learning Over the last couple of years I've often heard about the need for a "sense and respond" capability -- to sense what's happening in our businesses and to respond in a timely, effective way.  I believe...
  • Blog Post: What is Surface?

    Well, by now I imagine many folks may have heard a little bit about Surface -- Microsoft's latest computing innovation. There's a reason Surface is getting a lot of buzz: it really is ground breaking! For those who haven't seen it yet, you owe it to yourself to check it out. See www.microsoft.com/surface...
  • Blog Post: Empowered Consumer Experiences Drive Loyalty, Profits

    We don’t get a physical newspaper at our house, but sometimes my wife will go buy one – and then throw it away (!) – to get the coupons inside. It’s not just my family abandoning newspapers -- newspaper circulations have been declining for over 15 years , and the rate of decline has been accelerating...
  • Blog Post: Want Innovation? Don't Build to Last -- Build for Adaptation!

    The pace of change in the world continues to accelerate. Business is global. Technology enables markets in New York to react almost instantly to changes in Shanghai. Technology gives us the power to be always on and always connected. Technology lets us create, distribute, and consume ever more information...
  • Blog Post: Vicarious reputation growing from a virtual economy for reputation system points?

    It's an interesting idea that Josh Ledgard learned is being used in China, and blogged about here . I like that it tries to make the reputation system points more useful/valuable, and encourages people to ask questions they really want answered -- that is, it might help keep the "signal to noise" ratio...
  • Blog Post: The Best Payback in Technology History... Think you know what it is???

    Hmmm.... How about a giant ERP system? :-) Nope. Internet Explorer? Windows Mobile? Getting closer, but those are only "honorable mention" in my book. If you're a company with a large investments in ERP and Line of Business (LOB) applications, my vote for the best technology payback the computing world...
  • Blog Post: Why bother with lean? Because it Rocks!!

    My last post left off with the following set of questions: Why bother with lean? Really, why would we want to imitate an old and slow industry like manufacturing? Especially given it's long and steady decline in the United States. With the acceleating pace of change in the world, we need new ideas...
  • Blog Post: Lean Everywhere

    Lean manufacturing has been around for a long time. Many of the principles of lean were identified in Henry Ford's work before the US Great Depression of the 1930s, and significantly extrended by Kiichiro Toyoda and Taiichi Ohno during the middle of the last century. Today, Toyota is regarded as the...
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