Jonathan Hardwick

Yesterday I finally diagnosed a problem that a friend’s laptop has had for a while: whenever she tried to install Office 2003 Service Pack 1 , it would throw up an error about not finding a file called SKU111.CAB . A week ago I’d confidently tried...

Brian Davidson kindly sent in the following note on how he fixed his problem with offline files settings resetting themselves after a reboot : I've been struggling with this issue for awhile and I noticed you had a post about it with other users...

[Update for people finding this post through web searches: the anti-virus tool has been released as the Microsoft Windows Malicious Software Removal Tool (KB890830). You can use that link to download it directly, but really you should be using Windows...

As I promised a month ago , I’m going to start blogging about the new Microsoft product that I’m working on. What’s prompted me to start today is that Hugh McLeod—of the excellent gapingvoid —and Robert Scoble —of, well, scobleizer —are engaged in a bit...

Like Jeff Sandquist , I couldn’t get Skype v1.1 to install when it was first released two weeks ago – the installer would happily kick off two processes that would then just sit there, doing nothing. Omar Shahine came up with a workaround...

If you’re not reading the myITforum newsletter , you probably missed the announcement of the official MMS 2005 blog . It’s being written by Martin Dey, the overall organizer of the Microsoft Management Summit 2005 , where we talk about all things MOM...

If ever I get to work on a product that has its own brand , I’m going to fight long and hard for a verbable product name – something that people can naturally use in everyday conversation to describe the action of using the product. This gives legal team...

When Channel 9 started last spring I had the slightly crazy idea of getting direct feedback about Microsoft products by letting anyone add their gripes, workarounds, and wishlists to its wiki pages. The first big hit was the Internet Explorer feedback...

Back when I worked at Microsoft Research in England, Don Syme already had his hands deep in the guts of .NET – he co-authored the original paper on generics for C# , and fought long and hard to get them accepted into v2.0 of the language. That’s no mean...

One thing I forgot to mention in my previous post is what to do when the Microsoft anti-spyware tool incorrectly reports something as being adware or spyware. If you’re just trying to get on with your work, and you’re certain that the file really is...

Ok, I know that I said I’d cut down on the SMS and MOM blogging, but really, these quick posts just write themselves. Registration is now open for MMS 2005, so if you’re at all interested in what Microsoft is doing to make it easier to manage computers...

We’re really ramping up some worldwide blog coverage of Microsoft systems management products – as well as Eileen Brown from the UK, we’ve got Jeff Alexander blogging from Australia, and Shitanshu from India. And it sounds like Eileen’s “blogging bootcamp...

I spent Saturday night setting up a new wiki for an idea that’s been banging around in my head for a while. When I took a break halfway through and fired up FeedDemon, I found Jeff Sandquist stealing my thunder with his announcement of another brilliant...

After I wrote “ How to create a new Microsoft product - first, choose a name... ”, it was rather bizarre to see Hugh Mcleod called a “ determined detractor ” for actually pointing out that we have boring product names. Of course, the context for the comment...