I ran across this article on ZDNet (Wanted: ROI for internal app development)  that really worried me. My friends at PreEmptive Solutions ran a survey across a wide number of developers that included people from 21 different industry segments in 33 countries asking about how the company measure the ROI of an application that they are building. The terrifying part is that the survey found that 58% of companies don't bother measuring ROI on their internal applications and the majority of the ones that do measure don't do so in a consistent and proven way.

For the full article – see my blog post at Measuring ROI – Moving from Cost Center To Strategic Partner