Error Message running netsetup.exe for VSS6: ”The handle is Invalid” When run from
the command line, the error message is: “The system cannot execute the specified
program”.
Root Cause:
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Embassy Trust Suite by Wave Systems Corporation is installed on some Dell Laptops.
This configuration prevents some 16 bit applications from running, including the
netsetup program for the VSS6 client. You can verify this by looking at Add/Remoe
Programs and finding Embassy trust suite installed there. It also reflect the
following in a filemon log taken of the failure:
1844 12:57:56 PM explorer.exe:3852 OPEN C:\Documents and
Settings\dmajor\Application Data\Wave Systems Corp\dm40
June-12-2006.log SUCCESS Options: OpenIf Access: All
Followed by:
1872 12:57:56 PM winlogon.exe:832 QUERY INFORMATION C:\WINDOWS\media\Windows XP
Critical Stop.wav SUCCESS
Workaround

Because of compatibility issue with some 16-bit applications, Document Manager
Users may opt to uninstall Document Manager, in order to continue to run their 16
bit applications with the EMBASSY Trust Suite.
Follow these steps to uninstall Document Manager.
Go to START > CONTROL PANEL
Click Add or Remove Programs
Click EMBASSY Trust Suite by Wave Systems
Click Change/Remove
Click Modify
Click Next
Uncheck Broadcom Trusted Platform Module v1.2
(make sure there is still a checkmark near Dell EMBASSY Trust Suite by Wave
Systems)
Click Next
The Wave Installer Screen appears
Click Next
Click "individually configure my application for repair or removal"
Put a checkmark next to Document Manager Lite
Click on the name Document Manager Lite.  You will now see two choices in the
Active Buttons section at the bottom of the screen; Repair and Uninstall.
Click Uninstall
Click Next