There are lots of different tools out there to automate the sales process as well as methodologies.  In most companies, sales teams cobble together several different tools or collections of tools to in the quest to automate tasks and free up their...

A while back I switched roles at Microsoft and am now covering Sales Force Automation and Customer Service.  Here at Microsoft we are working hard to sell to our customers in a way that provides solutions to common business problems.  In that...