One of the nice things about working at Microsoft is that you have the opportunity to work on several different products. First, I wrote documentation for VSTO 2005 and VSTA. Most recently, I wrote documentation for both Visual Basic 2008 Express Edition and Visual C# 2008 Express Edition. And I've created lots and lots of training videos.
In my next role, I'll be "content architect" for the Visual Studio User Education team. This means I'll get to look at all of the content that my team produces (Visual Basic, C#, C++, VSTO, VSTA, VS SDK, etc.) and try to come up with ways that we can further improve the documentation: making it more consistent across products, improving discoverability so you can find the answers you're looking for, and providing the type of content that you're looking for. Do you want to see more code samples? More conceptual documentation? Real world examples? Multimedia content? My job is really about helping you – by improving the experiences you'll have with our documentation.
Oh, and because we will be including links to video from within our documentation, I'll get to keep making lots and lots of new "video how tos".
--Kathleen