We’ve been receiving questions about system requirements for KN.  Important requirements include:

  • Microsoft Exchange Server 2003 or 2007 mailbox is required for users running analysis. KN client analysis will not work against any other email systems other than Microsoft Exchange Server 2003 or 2007.
  • Knowledge Network analysis will run successfully only on English email content.

 

See below for the more complete software and hardware requirements for KN on the client and server ends:

 

Software Requirements

 

Client:

  • Windows XP SP2 or Windows Vista
  • .Net Framework 2.0
  • Microsoft Office 2003 or Office 2007
  • Outlook email client from Office 2003 of Office 2007
  • Microsoft Internet Explorer 6 or 7
  • Microsoft Exchange 2003 or 2007 mailbox required for users running analysis
  • Knowledge Network analysis will run successfully only on English email content
  • Either Windows Messenger, MSN Messenger, or Microsoft Office Communicator are required to import Instant Messaging contacts

Server:

  • 32 bit Windows 2003 Enterprise Server SP1 with Office Server 12 or 64 bit (X64) Windows 2003 Enterprise Server SP1 with 64 bit Office Server 12
  • IIS 6.0 installed on the target server
  • .Net 2.0 and ASP.Net 2.0
  • Microsoft Office Server 2007 must be installed according to the appropriate server type (i.e. front-end or an application server)
  • Each of the computers must be using the NTFS file system
  • Microsoft SQL Server 2000 or 2005

Minimum Hardware Requirements

 

KN Client:

  • 1 GHZ Processor (minimum)
  • 512 MB of RAM
  • 1 GB free space (2GB recommended)

Server:

  • Disk Space: 18 GB Data Space (30 GB Data space preferred)
  • Single box installation
    • CPU (X86 or X64): 2.5 GHZ
    • Memory: 4 GB recommended
  • Farm Deployment
    • Web server (CPU (X86 or X64): 2.5 GHZ, 2 GB RAM
    • App server (CPU (X86 or X64): 2.5 GHZ, 4 GB RAM
    • SQL (CPU (X86 or X64): Dual proc 2.5 GHZ; 4 GB RAM