In lifecycle services we are showing error messages in case of any technical or business issue. Every technical issue is tied with an error code. This error code is helpful for debugging purpose and error message is helpful for the users. In this blog we will try to explain some of the errors and what to do in those cases.

 

Error code

Description

Work around

5

Error code 5 means a system error. Please pass projectid and timestamp while sending error to lcssupport team.

Please try to login again and retry. If problem is still there please call lcssupport. 

16

Error code 16 means a system error. Please pass projected and timestamp while sending error to lcssupport team.

Please try to login again and retry. If problem is still there please call lcssupport.

62

Error code 62 means a system error while pulling user information. Please pass timestamp while sending error to lcssupport team.

Currently there is no workaround for this problem.

300

Error code 300 means browser is not supported

LCS is supported on IE9, IE10 and IE11 preview. In case you are running IE9, 10 or 11 and still getting this error, please make sure IE is not running in compatibility mode.

 Session Time out error

 In most cases this means session is timed out. However there are few edge cases where it can be because of some other reason

 In case browsing to any service from home page shows session timed out. Please check your IE settings. Put *.lcs.dynamics.com in trusted sites.