Quite a few people have asked us if it is possible to export customization from CRM 3.0 and import them into CRM 4.0. Here are a couple of clarifications: Straight export/import across different CRM versions is not supported; this has been the case...

For CRM 4.0, our Data Management Team introduced several APIs that allow you to bulk edit records in CRM 4.0. They just published a sample tool explaining the usage of those APIs; certainly worth to give it a look. http://blogs.msdn.com/crm/archive...

I’ve seen plenty of people, some of them IT pros, that still have unclear what multi-tenancy is about in CRM 4.0. I can’t blame them… it is a tricky concept to grasp at first. Multi-tenancy is the ability of a single CRM deployment to support multiple...

Many of you have been wondering how to programatically create new tenants (organizations) in a hosted CRM environment. Well, the Deployment SDK contains all the answers :) Have fun http://blogs.msdn.com/crm/archive/2008/01/22/crm-4-0-deployment-sdk...

I’ve received a fair amount of inquiries about how to do a Silverlight Screencast so I decided that it would be good to make a post about it. Here are the quick steps; these are not “official” steps but what I did to make mine work based on documentation...

For those of you that are wondering about UC “presence” on CRM 4.0 · Presence did make it to RTM :)... pretty cool actually. · The client machine needs communicator installed and running · Only "systemuser” and “contact” entities will show...

I was recently reading a blog post about Amazon's Web Services and I must say I was surprised with all their on-the-cloud offerings because I didn’t have them on the radar as more than a retailer. This of course brought me to think about the common pattern...

Video presented on BillyG farewell @ CES... hilarious! http://video.msn.com/video.aspx?mkt=en-us&vid=be9075bb-df0a-41c9-8d86-7ded46627e26

When you try to upload a customizations file (xml or zipped) into CRM 4.0 RTM and get the message: " Either the file couldn't be uploaded or this is not a valid customizations file " it probably signals that there is something wrong with your XML; you...

Well, with CRM 4.0 out the door and a couple of days off I had a chance to update my old CRM-Silverlight demo. Although I did add a small animation the basic functionality remains the same. The bulk of the work was to update the code to make it run with...