One of the most common IT projects that business application developers do is integration between multiple systems. In the CRM world it is not uncommon to see integrations to/from various application and services such as ERP systems, social networks, application providers (e.g. campaign marketing), etc...

Turns out my high end guess for the number of CRM Online trials in November was not far fetched at all! The launch of CRM Online November update has surpassed the expectations of many and is about to make me the winner of the guessing contest :) All I need is a little bit more push from my fellow...

So far I'm still on the standing list to win the prize for guessing how many new trials of CRM Online we will get from November 1st to November 30. The response has been fantastic but my number is still way north so I need more of you to encourage your customers to get a trial!! To be fair the number...

The latest and greatest CRM Online version (internally called R4) was released this week. While this is not a brand new major version there are a ton of enhancements: Enhanced home page (with charts), improved import data tools, getting started sections and a ton of enhancements around performance and...

A couple of days back we had a town hall meeting where Steve Ballmer presented Qi Lu as president of Microsoft's Online Services Group. While I didn't attend the town hall in person, one of our CRM managers pointed out to us in an email that the "backdrop" image used during the presentation was that...