A new service called BRINGO offers you the following deal to avoid 'phone trees.'

• Find the company you'd like to call by category (credit cards, mortgages, loans, health care)
• Enter your phone # (we will never disclose your phone number to anyone, not even your mother!).
• Wait a few seconds while we navigate the phone tree.
• When we call you back, pick up your phone and you're done. No more phone trees.

I haven't tried it yet, but looks very, very interesting. Talk about solving a customer problem.

Technology defeats technology.