On TechNet you’ll find an article the describes the command line usage for a tool called the Microsoft Support Diagnostic Tool (MSDT.EXE), which you can use to launch a Windows Troubleshooting Pack from (obviously) the command line.  The article...

I talked to several folks at Tech Ed who wanted to know if it was possible to work with devices and do something like an uninstall/reinstall using a Troubleshooting Pack. Yes, you absolutely can! In fact, there are two ways you can accomplish this, so...

Tech Ed 2010 has come and gone.  What an experience!  Friday was a travel day for me, which I expect is the case for many of you.  I’m writing this post from the the Dallas/Fort-Worth Airport at gate C20 waiting for my flight back to Seattle...

Hi Everyone, I’ve created a handy quick reference for the CmdLets, interactions, and extension points provided by the Windows Troubleshooting Platform. I sometimes forget all the little nuances and have to go look up stuff on MSDN, but no longer...

Go check out all the awesome content available for System Builders, ISVs, and IHVs at the Windows Summit 2010 , including an introduction to how you can use the Windows Troubleshooting Platform to save support costs , presented by me! -mb

One of the questions I’m often asked is how to use existing tools with the Windows Troubleshooting Platform, and how to use the log files produced by those tools. I've built a simple demo that'll show you how to do this. This example runs DxDiag...

Today I thought I'd briefly touch on a new troubleshooting concept-- the meta-pack. A meta-pack is a logical grouping of multiple Windows Troubleshooting Packs which can then be executed as one. You can use a meta-pack to group similar troubleshooting...

Every once in a while I run into a problem that I just don't know how to solve using PowerShell directly. Fortunately, PowerShell has great interoperability with other .NET code, so if you're already familiar with VB.NET or C# you'll never be lost. ...

If you use any of the inbox diagnostics on Windows 7 you'll notice that they're designed to find and fix a series of problems, but if you look at the maintenance diagnostic you'll see it sets a slightly different tone. Rather than address traditional...

Today we’re going to dive straight into a fun, simple project; creating a multiple choice trivia style game using the Windows Troubleshooting Platform. We’re skipping the architecture, applicability, and design discussions; instead we’ll build this simple...

Hello world, welcome to my blog! My name is Matt Bielman; I am a Program Manager with Microsoft and build automated diagnostics for Windows. I started at Microsoft as a Support Professional in 1999 supporting Windows 95/98. Since then, I’ve been involved...