I talked to several folks at Tech Ed who wanted to know if it was possible to work with devices and do something like an uninstall/reinstall using a Troubleshooting Pack. Yes, you absolutely can! In fact, there are two ways you can accomplish this, so...

Tech Ed 2010 has come and gone.  What an experience!  Friday was a travel day for me, which I expect is the case for many of you.  I’m writing this post from the the Dallas/Fort-Worth Airport at gate C20 waiting for my flight back to Seattle...

Hi Everyone, I’ve created a handy quick reference for the CmdLets, interactions, and extension points provided by the Windows Troubleshooting Platform. I sometimes forget all the little nuances and have to go look up stuff on MSDN, but no longer...

Go check out all the awesome content available for System Builders, ISVs, and IHVs at the Windows Summit 2010 , including an introduction to how you can use the Windows Troubleshooting Platform to save support costs , presented by me! -mb