Matt Bielman

Troubleshooting, Support Automation, and fun with technology

Browse by Tags

Tagged Content List
  • Blog Post: Running a troubleshooter from the command line

    On TechNet you’ll find an article the describes the command line usage for a tool called the Microsoft Support Diagnostic Tool (MSDT.EXE), which you can use to launch a Windows Troubleshooting Pack from (obviously) the command line.  The article has all the details, but I thought I’d take a moment...
  • Blog Post: Working with devices

    I talked to several folks at Tech Ed who wanted to know if it was possible to work with devices and do something like an uninstall/reinstall using a Troubleshooting Pack. Yes, you absolutely can! In fact, there are two ways you can accomplish this, so I’ll show you both. Method 1: Reuse the...
  • Blog Post: Windows Troubleshooting Platform Quick Reference

    Hi Everyone, I’ve created a handy quick reference for the CmdLets, interactions, and extension points provided by the Windows Troubleshooting Platform. I sometimes forget all the little nuances and have to go look up stuff on MSDN, but no longer. Just print this sheet out, tack it to your wall...
  • Blog Post: Windows Summit 2010

    Go check out all the awesome content available for System Builders, ISVs, and IHVs at the Windows Summit 2010 , including an introduction to how you can use the Windows Troubleshooting Platform to save support costs , presented by me! -mb
  • Blog Post: Sample DxDiag Troubleshooting Pack

    One of the questions I’m often asked is how to use existing tools with the Windows Troubleshooting Platform, and how to use the log files produced by those tools. I've built a simple demo that'll show you how to do this. This example runs DxDiag, interprets the log, and displays some next steps...
  • Blog Post: Windows Troubleshooting Platform meta-pack example

    Today I thought I'd briefly touch on a new troubleshooting concept-- the meta-pack. A meta-pack is a logical grouping of multiple Windows Troubleshooting Packs which can then be executed as one. You can use a meta-pack to group similar troubleshooting tasks or to extend the functionality of an existing...
  • Blog Post: How to call .NET and Win32 methods from PowerShell (and your troubleshooting packs)

    Every once in a while I run into a problem that I just don't know how to solve using PowerShell directly. Fortunately, PowerShell has great interoperability with other .NET code, so if you're already familiar with VB.NET or C# you'll never be lost. One of my "bad habits" is to use .NET methods instead...
  • Blog Post: Change the troubleshooting experience to meet your needs

    If you use any of the inbox diagnostics on Windows 7 you'll notice that they're designed to find and fix a series of problems, but if you look at the maintenance diagnostic you'll see it sets a slightly different tone. Rather than address traditional "problems" it takes care of some common maintenance...
  • Blog Post: Gaming with the Windows Troubleshooting Platform

    Today we’re going to dive straight into a fun, simple project; creating a multiple choice trivia style game using the Windows Troubleshooting Platform. We’re skipping the architecture, applicability, and design discussions; instead we’ll build this simple game that’ll run in our troubleshooting pack...
Page 1 of 1 (9 items)