I recently made a few major errors while hurredly setting up some online sites.  I set up a full year of hosting for the wrong domain.

I have been hosting www.cerkit.com with DiscountASP.net for over a year now, so I also signed up for hosting for my new domain.

When I contacted the sales department at DiscountASP.net, they replied in less than two hours (on a Sunday!) telling me that everything was taken care of.  They had changed the domain over and not charged me for it!  Now that's service.

So, not only do I now recommend them to my friends based on their superb up-time, excellent throughput, and support of ASP.NET 2.0, I now have yet another reason to recommend them - service.

There truly are advantages to consumers for doing business with a Microsoft Certified partner, and now I've experienced that from the other side.