Have you ever experienced a black screen when trying to load Windows?  Problems with video card hardware are a common cause for these types of issues.  The lack of information when a black screen error occurs can make it difficult to troubleshoot, so our Windows Online site has created a new troubleshooting page which provides some great troubleshooting steps to help you resolve a black screen error in Windows 7…

http://windows.microsoft.com/en-US/windows7/why-is-my-screen-black-when-i-start-windows-7

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