Microsoft Help Blog

Microsoft Help and Support Blog

May, 2010

Posts
  • Microsoft Help Blog

    Windows Live Photo Gallery Problems

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    imageHave you been having problems with Windows Live Photo Gallery?  Problems previewing photos?  Issues with the slide show?  Unable to use the album download function?  Does the application freeze?  Do you get choppy images transitions when viewing images using the slide show screen saver?

    A new automated FixIt solution from Microsoft automatically diagnoses the problems mentioned above, as well as others, and the automatically fixes them for you!

    Windows photo and slideshow problems

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  • Microsoft Help Blog

    Microsoft Touch Pack for Windows 7 (download)

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    Touch Pack screen shot

    The Microsoft Touch Pack for Windows 7 is now available for download from the Microsoft Download Center.

    The Microsoft Touch Pack for Windows 7 is a collection of games and programs that you interact with using your fingers. To use these games and programs, you need either a laptop with a screen that supports multitouch or a desktop PC connected to a touchscreen that supports multitouch (including all-in-one PCs with touchscreens). To find this capability, look for a laptop, all-in-one PC, or touchscreen with the Windows 7 logo that says it supports Windows Touch.

    Read more about the Microsoft Touch Pack in What’s the Microsoft Touch Pack for Windows 7? For more information about touch features in Windows 7, check out What's new for computers with touchscreens?

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  • Microsoft Help Blog

    What is Windows Update?

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    If you are not familiar with the benefits of Windows Update, or are curious about the different levels of automation with which you can keep you PC running smooth with the latest updates, check out this new page from our Windows Online team which provides an easy to read summary of how and why to use automatic updates…

    Windows Update Screen Shot

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  • Microsoft Help Blog

    End of support notice for old Windows versions

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    image On July 13th, 2010, all versions of Windows 2000 and Windows XP SP2 and below will also reach the end of support. We recommend those of you still on Windows XP SP2 and below to install the latest service pack available via the Microsoft Update website – Windows XP Service Pack 3 – or look at moving to Windows 7. Folks still on Windows 2000 will need to look at moving to a more current version of Windows, such as Windows 7.

    If you are unsure of the version of operating system and service pack installed on a system, please click here for further information.

    For more information on the end of support for these Windows releases you can visit this page.

    Keeping your PC up to date and as safe as possible is something that people need to think about beyond just being on the latest service pack. We want to remind everyone of the benefits of keeping Windows Update turned on. Through Windows Update, not only are you provided with the latest security updates and service packs for Windows at no cost, but also the latest updates to products such as Internet Explorer 8 and Microsoft Security Essentials.

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