image_thumb[2]Have you ever contemplated the level of technical support that comes with your Microsoft Office products; or, by contrast, the lack of support by Google?  Take a look at Barbara Gordon’s (Corporate vice president, Customer Service and Support at Microsoft) recent blog entry on The Official Microsoft® Blog where she discusses why technical support is important and how Microsoft is helping our customers through traditional support and consulting resources and new tools like Microsoft Fix itMicrosoft Answers, social media support via Twitter and Facebook and Improved Online Support on Office.com.

You can find Barbara Gordon’s full blog posting here and more information on specific support options from Microsoft at support.microsoft.com.