Microsoft Help Blog

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  • Blog Post: Newly published technical Windows 7 articles

    Whilst our Windows Online site focuses heavily on less technical content, we also published more technical articles in our support knowledge base .  Here is a list of recently published technical support articles related to Windows 7… Microsoft Agent-enabled programs may not work in Windows 7 The...
  • Blog Post: 5 great Windows 7 videos

    Here are 5 great videos from our Windows Online website which show you how to use some useful features of Windows 7… 1. Remote Desktop Access your PC whilst you are on the road… 2. Play To Do you wish you could have one of those houses where you select ‘Kitchen’ and your music automatically will start...
  • Blog Post: No internet connection through a cable

    Nowadays, getting online is becoming easier and easier with integrated wireless network cards as standard on laptop, and the ease of which Windows 7 allows you to find and connect to available networks.  Sometimes connecting to the internet through a wired cable connection can be more problematic...
  • Blog Post: What is Windows Update?

    If you are not familiar with the benefits of Windows Update, or are curious about the different levels of automation with which you can keep you PC running smooth with the latest updates, check out this new page from our Windows Online team which provides an easy to read summary of how and why to use...
  • Blog Post: Longer laptop battery life

    Nowadays people expect to be able to access the internet from an increasing number of mobile locations. Whether it is flying on an airplane, relaxing in the local park or working over lunch at the pub, a common question our customers ask is how to conserve battery power so that they can use their laptops...
  • Blog Post: Free Windows PC Problem Diagnostics and Repair

    Microsoft Automated Troubleshooting Services will scan your PC to detect possible causes and then automatically fix them for you! They have recently been upgrade to provide additional support for further versions of Windows. For selected solutions, Microsoft Automated Troubleshooting Services will now...
  • Blog Post: An important choice to make: your browser

    This is a blog post aimed at our European customers only… If you have a European installation of Windows, you may have recently seen the browser choice screen which prompts you to make a choice about the web browser you are using. This is now a requirement from the European Commission, who arrived...
  • Blog Post: Windows 7 Release Candidate (RC) Upgrade

    Last year, Microsoft gave it’s customers the fantastic opportunity of testing the new version of Windows 7 by making the Beta Release Candidate version available publically. If you are still running the RC version, you need to upgrade to a full release version of the operating system as soon as possible...
  • Blog Post: Making a bootable CD or DVD

    In the event of a serious error on your hard disk or PC which may prevent Windows from loading, it is a good idea to have a bootable Windows Operating CD or DVD available so that you can boot your system and troubleshoot the error. This can be done using either your original Windows installation discs...
  • Blog Post: Black screen on startup of Windows 7

    Have you ever experienced a black screen when trying to load Windows? Problems with video card hardware are a common cause for these types of issues. The lack of information when a black screen error occurs can make it difficult to troubleshoot, so our Windows Online site has created a new troubleshooting...
  • Blog Post: The upgrade was not successful (reboot loop)

    We recently noticed an issue which was being reporting in our Microsoft Answers forum when upgrading from Windows Vista to Windows 7. After attempting the installation, some customers are seeing an error message saying… The upgrade was not successful. Your previous version of windows is being...
  • Blog Post: System Restore in Windows XP, Vista and 7

    Don’t Panic! Sometimes things goes wrong... Newly installed software may break previously installed applications, you may accidentally break a system setting or something else may happen which causes your Windows installation to function incorrectly. The fantastic system restore functionality in...
  • Blog Post: Trying to download Outlook Express on Vista or Windows 7?

    Outlook Express was a great email client which can bundled with previous versions of Windows.  Whilst it is still available in Windows XP and older versions, Outlook Express has been superseded by Microsoft’s new mail client – Windows Live Mail. http://download.live.com/wlmail Windows Live Mail...
  • Blog Post: Reinstall Windows

    A new page over on our Windows Online website provides valuable information for when you need to reinstall windows . Whether you need to upgrade to the latest edition, perform a clean install over an operating system which has become corrupt, install a clean build on to a new PC, or uninstall your current...
  • Blog Post: Windows 7 activation error – invalid product key

    Are you having problems installing Windows 7 due to an invalid product key? Microsoft have published two articles describing issues which you may be experiencing… Windows 7 installation error message 0xC004F061 when trying to install Windows 7 using an upgrade product key Windows 7 activation...
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