Michael Rich

Microsoft CRM News and Information for the Western Region

  • Michael Rich

    Microsoft CRM 3.0 Learning and Certification

    • 3 Comments
    3.0 exams became live at VUE testing centers (yesterday) and all core exam training in eCourse format has been released. 1.) Learning Plans – (both Organizational and Individual plans) a. Visit: http://www.msreadiness.com/msdynamicslearningplan...
  • Michael Rich

    My new role!

    • 3 Comments
    Many of you already know that I have started a new role as a Senior Product Manager in Redmond. I'm looking forward to continuing to work with the field in this new role, listening to your ideas and providing you with solutions to sell more CRM and...
  • Michael Rich

    May Solutions Webcast

    • 2 Comments
    The May Solutions Webcast featured Eloqua and Streamline Solutions. You can view it here: https://www119.livemeeting.com/cc/microsoft/view?cn=&id=DFDT2Z&pw =
  • Michael Rich

    XBox Leaderboard

    • 2 Comments
    Here's the latest leaderboard for the XBox Competition: Interlink: 21 Allin Consulting: 16 Altara: 10 Remember, there are 2 events in the Bay Area - if you can't get prospects into the city, we also have an event in...
  • Michael Rich

    Updates

    • 2 Comments
    I have been travelling and presenting quite a bit, and I have not been able to post as often as I would like. So, I'm going to steal some great posts from my colleagues: Check out Ben's post about the Group1 Data Quality Adapter: http://blogs.msdn...
  • Michael Rich

    People Ready?

    • 2 Comments
    Check out some of the great productivity features coming out with pending releases of Office and Exchange. http://www.microsoft.com/events/executives/webcasts.mspx
  • Michael Rich

    Offering Microsoft CRM Hosted to your customers

    • 2 Comments
    One of the biggest advantages Microsoft CRM has is the ability to be able to be on-premise or hosted. (See Charlie Wood’s great article he has on the SaaS vs on premise with Microsoft CRM.) The on-premise product has been available for some time, so we...
  • Michael Rich

    Microsoft CRM 3.0 SDK

    • 2 Comments
    The online version of the Microsoft CRM 3.0 SDK is now live on MSDN: http://msdn.microsoft.com/library/en-us/CrmSdk3_0/htm/v3d0microsoftcrmv3d0sdk.asp The online version will be updated quarterly, beginning in January. You can find the download...
  • Michael Rich

    Microsoft CRM Monthly Solutions Webcast - January 16

    • 2 Comments
    We all know that Microsoft CRM 3.0 is the industry’s most powerful, flexible, and easy-to-use CRM solution. But sometimes, you need a specific function to fufill a client need, or maybe you need a tried-and-true vertical solution. That’s where Microsoft...
  • Michael Rich

    "Wave 1" Languages Released To Manufacturing

    • 1 Comments
    Wave 1 Localizations have been released to Manufacturing and will be GA soon: Italian, Spanish, Brazilian and Danish
  • Michael Rich

    Win an XBox 360!

    • 1 Comments
    Drive customers to the Microsoft CRM Customer Launch Tour and you can win one of three XBox 360s in the Northern California Region So, you attended the Microsoft CRM 3.0 Partner Readiness Tour (thanks for making that a huge success!), and now it’s...
  • Michael Rich

    New Slide Decks...

    • 1 Comments
    New slide decks are available for Microsoft CRM 3.0. You can find them on the partner site, or here: http://blogs.msdn.com/midatlanticcrm/archive/2005/12/05/500324.aspx
  • Michael Rich

    Microsoft CRM Press

    • 1 Comments
    New CRM Release Delivers Powerful Suite of Marketing, Sales and Service Capabilities Within a Native Microsoft Office Experience. Microsoft Announces General Availability of Microsoft Dynamics CRM... New CRM release powers customer success for small...
  • Michael Rich

    Microsoft CRM 3.0 VPC Release DVD

    • 1 Comments
    The VPCs images are now available to partners and field. The VPC image contains a one-box installation of Microsoft CRM 3.0 both server and client. is built with Microsoft CRM 3.0 demo data (Adventure Works Cycle) has been built on Windows...
  • Michael Rich

    April Solutions Webcast

    • 1 Comments
    View the April Solutions Webcast featuring Axonom Nolan Computers https://www119.livemeeting.com/cc/microsoft/view?id=SW927N
  • Michael Rich

    Microsoft Dynamics CRM 3.0 Virtual Machine - May Release

    • 1 Comments
    The latest Microsoft CRM 3.0 VPC image demo system is now available for partner download here from the Microsoft Download Center! This May 2006 release is a major update of the popular Microsoft CRM 3.0 VPC image released on December 19 th , 2005...
  • Michael Rich

    CRM Online Demos

    • 1 Comments
    Check out this great post by Ben Vollmer: Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee...
  • Michael Rich

    Not a CRM posting, but way cool...

    • 1 Comments
    OK - this is not a CRM-related post, but there is some way cool stuff happening on these sites: Check out the beta Live services http://www.live.com http://local.live.com - Check out the Bird's Eye views (currently available for metropolian areas...
  • Michael Rich

    XBox Leader Board (for NorCal Only)

    • 0 Comments
    The results are starting to come in - OK, not many results, but some. So far the only Partner on the board is LexNet Consulting Group. So they are the defacto leader. Here's some additional resources to help drive customers to the Launch Events...
  • Michael Rich

    Effective E-Mail Demonstrations within your Virtual Machine

    • 0 Comments
    OK folks, this is a long one, but I think you'll find it really useful. If you are like me, you are frustrated by not having e-mail show up in the Inbox when you are demoing. This solves all those problems... I have a demo tool that puts e-mail into...
  • Michael Rich

    Web To Lead

    • 0 Comments
    Just posted in the CRM Sandbox: a web application that allows a user to enter information into a form, then populates the MSCRM Lead table with a new entry (in real time)... http://www.gotdotnet.com/codegallery/releases/viewuploads.aspx?id=b6499eb0...
  • Michael Rich

    Microsoft Dynamics CRM 3.0 Data Migration Pack

    • 0 Comments
    Microsoft Dynamics CRM 3.0 Data Migration Pack has SHIPPED!! We have released our Data Migration Pack for v3.0, comprising of: Data Migration Framework 3.0 An updated version of the tool we provided for 1.2, now enhanced with a explanatory interface...
  • Michael Rich

    Using Microsoft Dynamics CRM 3 without Microsoft Exchange Server

    • 0 Comments
    This download gives an overview of how Microsoft CRM e-mail integration works using Microsoft Exchange Server, and then addresses the options available to customers who are not using Exchange. http://www.microsoft.com/downloads/details.aspx?FamilyID...
  • Michael Rich

    Microsoft CRM on Blackberry

    • 0 Comments
    Check out Ben Vollmer's excellent article about Blackberry support... http://blogs.msdn.com/midatlanticcrm/archive/2006/03/02/Blackberry_Solution_for_Microsoft_CRM_3.aspx
  • Michael Rich

    Convergence 2006 Customer Focus Groups

    • 0 Comments
    At Convergence , we will be launching a set of customer focus groups with regards to CRM futures. If you are bringing prospects to Convergence (or know of other companies in the Dallas area that do not use CRM today), we would like to meet with them for...
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