Hosted CRM Provisioning Solution and Documentation for Service Providers Using HMC 4.0 – Now Available

 

The Hosted Microsoft Dynamics CRM Provisioning Solution for Service Providers includes the Provider for the Microsoft Provisioning System (MPS), and associated guidance for Service Providers who are currently running the Microsoft Solution for Hosted Messaging and Collaboration (HMC) 4.0 and intend to integrate with the Microsoft Provisioning System (MPS) to automate CRM provisioning.

 

The Hosted CRM Provisioning Solution and documentation includes the following components:

  • Microsoft Dynamics CRM 4.0 Planning Guide for Service Providers Using HMC 4.0: Discusses concepts and issues that help Service Providers prepare for implementing hosted Microsoft Dynamics CRM 4.0 in a Microsoft Windows Server System™ hosting environment that is currently running the Microsoft Solution for Hosted Messaging and Collaboration (HMC) 4.0.
  • Microsoft Dynamics CRM 4.0 Deployment Guide for Service Providers Using HMC 4.0: Provides instructions for deploying and running hosted Microsoft Dynamics CRM 4.0 in a Microsoft Windows Server System hosting environment that is currently running the Microsoft Solution for Hosted Messaging and Collaboration (HMC) 4.0.
  • Microsoft Dynamics CRM 4.0 API Reference for Service Providers Using HMC 4.0: Designed for service providers who are currently running the Microsoft Solution for Hosted Messaging and Collaboration (HMC) 4.0 and who want to understand how they can use their existing Microsoft Provisioning System (MPS)—a component of HMC 4.0—to automate the provisioning of hosted CRM customer organizations, users, and other Microsoft Dynamics CRM 4.0 entities.

Note that while the guidance was developed and tested against HMC 4.0, the components should be compatible with HMC 4.5. It is strongly recommended that compatibility with HMC 4.5 be validated via lab/Proof of Concept testing as appropriate.

The Hosted CRM Provisioning Solution builds upon and is an extension to the other set of prescriptive guidance and documentation. It is strongly recommended that Partners download this guidance in conjunction with other Microsoft Dynamics CRM planning and deployment documentation to obtain a more comprehensive understanding of what is required to build a CRM environment.

Directed at Partners and Customers seeking to deploy Microsoft Dynamics CRM in a hosted environment.

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Note: that there are two downloads on this page, one for the documentation and the other for the software.