This Snack provides an overview of the Depot Management module in the Field Service Series in Microsoft Dynamics® GP. This overview includes the purpose of stations and how to enter work orders, labour time, and parts.
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This course introduces partners to the key messaging and selling strategies of Microsoft Dynamics GP and the new capabilities and business value of Microsoft Dynamics GP 2010.
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This Learning Snack will provide an overview of the architecture, features, and benefits found in Management Reporter and how it differs from Microsoft® FRx®. This addresses the Report Viewer and Report Library as well as the new features in the Report Designer.
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This Snack provides an overview of the new functionality in Contract Administration in the Field Service Series in Microsoft Dynamics® GP 2010. This overview includes setting up multiple services hours, changes to the contract billing frequencies, creating separate invoices for multiple sites, and new tools used to reconcile contract revenue.
This course presents a high level overview of the professional services industry. It covers common operational basics for these three submarkets:
For each of these markets it highlights market trends and the associated business challenges organizations face. You will learn some of the more relevant key performance indicators for each.
The purpose of this overview is to highlight the importance of business applications for the professional services industry, and offer some guidance in terms of how to sell Microsoft Dynamics in these markets. You will learn how to:
Clients are increasingly demanding tailored, integrated vertical industry business knowledge and applications. The industries that Microsoft Dynamics is focused on are Manufacturing, Distribution, Retail, the Public Sector and the Service Industries.
Microsoft is focusing on the Service Industries because this is the fastest growing segment of the global economy and most service firms already rely on Microsoft for their core productivity applications. They share Common Core Processes for scheduling and deploying service specialists and accounting for their time.
This course covers the following topics: Service Industries vertical groups that are Microsoft Dynamics focus; Primary characteristics of service firms; Five service performance pillars that are the foundation for all service firms and key challenges by executive role; Value of integrated business applications for service firms; How to locate additional information including key business terms and key performance metrics.
This course provides a high level overview of the Architecture, Engineering and Construction Industries, commonly referred as AEC. It discusses common operational basics among three submarkets: 1) architecture and engineering, 2) construction, and 3) Real Estate and property management.
The AEC industry is responsible for the design, construction and management of facilities, ranging from small homes to skyscrapers, bridges, and any other facility. Of all the markets in the Service Industries, the AEC market is the most heavily dependent on project management. It is also the most heavily regulated market, primarily due to public safety concerns. Globally, there are over one-million firms dedicated to this market, with the construction industry accounting for almost half of the employees in the Service Industries alone.
The purpose of this overview is to highlight the importance of business applications for the AEC market; to explain how Microsoft approaches these organizations from a business application perspective; and to offer some guidance on how to sell into these markets.
This course includes the following topics: Overview of Architecture, Engineering and Construction (AEC) Industries; Description of each of the three verticals and how they align with the overall AEC market; Go over the value of integrated business applications for each vertical market; How to locate additional information including key business terms and key performance metrics.
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The following deep dives focus on new features and functionality of Microsoft Dynamics GP 2010. Click the links below to access the sessions:
This Learning Snack provides an overview of some important new functionality in the Manufacturing Series modules for Microsoft Dynamics GP 2010. The specific modules addressed in this snack are Sales Forecasting, Material Requirements Planning (MRP) and the Standard Costing functionality included in Microsoft Dynamics GP Manufacturing.
This Learning Snack provides a brief overview of some important new functionality in the Distribution Series modules in Microsoft Dynamics GP 2010. It focuses on Auto-Receiving in transit transfers, changes made to the purchasing returns process, and Encumbrance Management integration with Purchase Order Approvals.
This snack provides tools for students to understand and better use the Microsoft Office Excel Reports functionality in Microsoft Dynamics GP 10.0. This snack explains how to deploy and use the Excel reports included in GP 10.0, including security considerations. It also shows how to create custom Excel reports.
Microsoft Dynamics GP: Drive Sales in a New Economy - Microsoft Dynamics GP Human Resources and Payroll
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Microsoft Dynamics GP Developer Center - Get information on development tools available that can be used to customize and create integrations for Microsoft Dynamics GP.
Visit the Learning Plan Tool for sales training resources on Microsoft Dynamics GP
Visit the Learning Plan Tool for implementer training resources on Microsoft Dynamics GP
Visit the Learning Plan Tool for developer training resources on Microsoft Dynamics GP