Clients are increasingly demanding tailored, integrated vertical industry business knowledge and applications. The industries that Microsoft Dynamics is focused on are Manufacturing, Distribution, Retail, the Public Sector and the Service Industries.
Microsoft is focusing on the Service Industries because this is the fastest growing segment of the global economy and most service firms already rely on Microsoft for their core productivity applications. They share Common Core Processes for scheduling and deploying service specialists and accounting for their time.
This course covers the following topics: Service Industries vertical groups that are Microsoft Dynamics focus; Primary characteristics of service firms; Five service performance pillars that are the foundation for all service firms and key challenges by executive role; Value of integrated business applications for service firms; How to locate additional information including key business terms and key performance metrics.
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This course provides a high level overview of the Architecture, Engineering and Construction Industries, commonly referred as AEC. It discusses common operational basics among three submarkets: 1) architecture and engineering, 2) construction, and 3) Real Estate and property management.
The AEC industry is responsible for the design, construction and management of facilities, ranging from small homes to skyscrapers, bridges, and any other facility. Of all the markets in the Service Industries, the AEC market is the most heavily dependent on project management. It is also the most heavily regulated market, primarily due to public safety concerns. Globally, there are over one-million firms dedicated to this market, with the construction industry accounting for almost half of the employees in the Service Industries alone.
The purpose of this overview is to highlight the importance of business applications for the AEC market; to explain how Microsoft approaches these organizations from a business application perspective; and to offer some guidance on how to sell into these markets.
This course includes the following topics: Overview of Architecture, Engineering and Construction (AEC) Industries; Description of each of the three verticals and how they align with the overall AEC market; Go over the value of integrated business applications for each vertical market; How to locate additional information including key business terms and key performance metrics.
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Microsoft Dynamics SL: Optimizing your Financial Management with Microsoft Dynamics SL 7.0 Feature
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