Welcome to the Microsoft Office Support Blog. This blog is going to be used as a way to bring people into the world of what it is like to do products support for Microsoft Office. We will utilize the blog in a myriad of different ways. You will see posts about technical problems we are working on with customers; get information about patch Tuesday’s and all of the Microsoft Office security bulletins; get a view of how the Product Support organization is organized; hear firsthand accounts from support engineers about what they do day to day; and find out how Product Support and Product Development work together. These are just a few topics that will be covered.
We hope that you enjoy this blog and come back to check on us regularly. Thank you.