Effective patient communication is essential to effective patient care. Whether you're talking about having access to accurate medical records or just knowing when a patient needs another blanket -- keeping those lines of communication open leads to increased flexibility, better patient outcomes and higher satisfaction.

At New York Presbyterian Hospital, they've created a Windows 8 tablet app to improve patient communications, while still keeping patient information secure.

"We're always looking for ways to bring services to our patients and the possibility for this tablet is that we now have a platform to do that," said Helen Kotchoubey, the hospital's corporate director of information services.

Check out this video for the rest of the story:

 

How is your organization working to improve patient communications?

How is your organization working to improve patient communications?