East Region Microsoft CRM Blog

Here: http://crm.dynamics.com/en-us/polaris The long-awaited and much anticipated Dynamics CRM roadmap update is now available!  Please take the time to review this webpage and the linked documents at the bottom of the page.

Social CRM enhancements and even more enterprise class features are now included for CRM Online customers at no additional charge and available free for download to CRM On Premise customers.  The details are all here! There’s even a new landing page...

Please be advised that the newest CRM VPC has been released and is available for download. Fair warning - it's a biggie so plan on downloading in during off hours. Enjoy! http://bit.ly/iOIlLg

Thanks are due to the fine folks at the Microsoft CRM E2 (Engineering for Enterprise) team as well as the CRM Product Group for this timely whitepaper.  Here’s the link: http://bit.ly/mjV7EN You’ll find information for both the web client and the...

http://bit.ly/mljqVb   SOD                                               ...

I am pleased to announce that the Sure Step 2010 team released their second update last Friday and there is some new content that will be of particular interest to CRM  partners and customers.  If you haven’t already taken a look at the Sure...

Snoopy fans rejoice!   Beagle Research Group, announced “The Beagle Short Tale Awards” for 2011.  Beagle gives the annual awards for various aspects of video production and use by front office software companies in sales, marketing, service...

Get your head back in the clouds with this very timely whitepaper from your buddies at Microsoft. As you may already know, claims-based authentication allows your CRM users to more easily navigate multiple cloud based applications, like Sharepoint and...

Get ‘em while they’re hot!  Just got word that our most excellent CRM product team has once again exceeded expectations and delivered the On Premise bits early.  You can access all the information here: http://www.microsoft.com/presspass/press...

Technorati Tags: CRM 2011 CRM Launch Sales Tools Cloud Computing Microsoft There is a ton of stuff going on right now behind the scenes to prepare for the upcoming launch of CRM 2011 and I wanted to shake off the cobwebs and “too-much-food-and-drink”...

Thanks to our friends at Engage and the Microsoft Public Sector team, there’s a cool collection of workflow utilities to help you tackle some of the more complex requirements your customers are likely to throw at you from time to time.  Thanks to...

After years spent watching Marc Benioff make outrageous claims and empty promises I am so very happy to see Microsoft stop taking it on the chin and start telling the full story on how Dynamics CRM in the cloud can really work for our customers. This...

Big news today as the wraps were taken off the newly announced Office 365 online apps for everybody!  You can learn more and sign up for the Beta here !

Many of you are familiar with DemoMate from Impresys , a great tools for capturing and presenting software demonstrations.  Microsoft has been working with Impresys to give partners a better tool to deliver comprehensive demonstrations of Dynamics...

http://nyti.ms/af4rY5 It’s  just a matter of time before organizations all over the world realize they have a far better option for CRM in the cloud than Salesforce.com. Technorati Tags: CRM 2011 , Sales Tools

The Global Readiness Tour materials are available now on PartnerSource for your review and downloading pleasure. https://mbs.microsoft.com/partnersource/training/trainingmaterials/crm2011launchppts Technorati Tags: CRM 2011

Hopefully this kind of positive press for Windows Phone 7 will become common but it’s nice to see something other than the normal Apple fanboi bashing of Microsoft, especially in a mobile device article. http://yhoo.it/d2qpmW

…here is where you can download the CRM 2011 Beta bits so you can set up your very own test environment.  There are also links to the Beta Implementation Guide and SDK so it should keep you busy for at least a solid weekend! :)

Very funny video.

For all of you who read this blog semi-regularly, I'm sure you rushed right over to the CRM 2011 Beta sign up site and have already been notified (or soon will be) that you can activate your very own instance of CRM Online - free!! Enjoy - this...

With apologies to the Bard, many of our partners have been using Virtual PC images to show CRM 4.0 to prospective customers – often with mixed success.  Trying to run a couple servers on a typical laptop is usually not a very good representation...

http://www.ecrmguide.com/article.php/3896841 Gartner has just released their latest iteration of the Magic Quadrant for Sales Force Automation and Microsoft Dynamics CRM is solidly in the leaders quadrant.  Add this to the recent strong leadership...

As anticipation and excitement build for the release of Dynamics CRM 2011, I know many of you have a lot of questions and want to know when you'll be able to get your hands on the product and see for yourself all the fantastic work the the product team...

Here’s a great post from Richard Knudson that includes a link to Bryan Nielson’s and Andrew Bybee’s WPC presentation.  It gives you a great preview and should get you excited about the soon-to-be-released CRM 2011 Online beta. Taking the Covers off...

Greetings from TechReady11 , Microsoft’s semi-annual geekfest and  technical training extravaganza. I have spent my birthday today in various technical training sessions and chalk talks.  What can I say…I’m living right! I tell you this not...