Saw an ISV yesterday that was way cool. They take our customer service module and supercharge it. Pricing for it is VERY competitive.  I liked the Self Service Portal it was one of the slickest I have seen to date.

For the road show, they will be participating in all 35 cities alongside Microsoft.  

I have included a link to a brief demonstration highlighting the value of the Microsoft Dynamics CRM V3.0 and Neocase Software V10, please select the resolution option and ensure volume is turned on, http://www.neocasesoftware.com/Resources/Video_07_MSCRM/launcher.html