This is Part Two of this post. Thanks to Jon Goodwin of ePartners for this link... The last sentence made me laugh... (REALLY Hard)
The best article I’ve seen on the salesforce.com outage
Not so Instant on in the Enterprise
Or if all else fails, blame the database...
No, I am not taking advantage of this, I am too busy laughing right about now... :-)
http://www.salesforcewatch.com/2005/12/user_reaction_t.html - Of course he left off my favorite, which is Switch to Microsoft CRM...