East Region Microsoft CRM Blog

Great question... And an even better answer... http://blogs.msdn.com/microsoftcrmconnectors/archive/2006/04/27/584744.aspx So the words current version leads me to think.... Never mind... Thought stricken....

What is the difference between functionality and business benefits? So you are involved in selling Microsoft CRM ? Ever wonder why you do a demo and then redo the demo and then never seem to be able to close a deal? Here is what a business decision...

So one of the biggest advantages Microsoft CRM has is the ability to be able to be on-premise or hosted. ( See Charlie Wood’s great article he has on the SaaS vs on premise with Microsoft CRM. ) The on-premise product has been available for some time...

A small change between 1.2 and 3.0… In 1.2, you could create mappings among invoice, order, opportunity, and quote entities. So if you added some additional fields to the products in a quote, you could quickly map them to orders and invoices. In...

Firefox now has about between 8 and 10 percent of the browser market. ( Although it seems to change from month to month. ) So about once a week I get an email from a partner or a customer asking if Firefox is a supported platform instead of Internet Explorer...

There are a TON of jobs around Microsoft CRM right now. We are having a Microsoft Partner job fair this month. In addition, we and our partners have a bunch of jobs... Submit Your Resume -- Microsoft Sponsored Partner Job Fairs on April 19 th (online...

http://www.businessweek.com/ap/financialnews/D8GV47N85.htm?campaign_id=apn_tech_down&chan=tc This makes life interesting.... c360 is now part of CDC. I am going to withhold comment until I see more of the strategy and thought behind this... CDC...

If you have ever used PartnerSource, you know you can look at your organizations tickets that they opened. When I worked at a partner, I used to troll them so I could see what the rest of my team was learning. <BG> Now I can troll only tickets opened...

So I have gotten a couple of questions this week alone about how to display a Windows Mobile Device’s screen on your laptop’s screen for projecting to a group of people. There are two ways to do it. One is free and one costs money. J The free option...

So if you decided that you REALLY hate Adventure Works Cycle and MUST use something else, I just found a great article on the Sandbox written by the Program Manager in charge of the Demo Data in CRM. (Along with other things.) Enjoy! http://gotdotnet...

So recently on one of our internal discussion aliases, somebody asked about how to have a master case with a number of “sub-cases.” This is handy when you have a number of issues like a service outage or patch that doesn’t quite apply as desired. J ...

I have been working with the team over at LinkPoint since they where called VirtualLogix. (ala SalesLogix) They have always done a great job of integration into the email systems most software publishers hate. (i.e., Notes and GroupWise.) So if you have...

Learn about all of the different services available to partners that develop solutions on the Dynamics platform. (i.e., Add-On's or ISV Solutions.) The Microsoft Dynamics Services ISV Web Seminar is for ISVs that currently integrate or develop with...

A common issue facing many integrators and developers is that of migrating data from another CRM to Microsoft CRM. Although Microsoft's data migration tools and commercial applications are available for this purpose, there are situations that may call...

You may need to have a valid Microsoft Passport to access these materials. I love the qualification tool. Way cool. Event in a Box (through-partner marketing materials) – check Market & Sell section on https://partner.microsoft.com/global/productssolutions...

It is now available for download... http://www.microsoft.com/downloads/details.aspx?FamilyID=ea5a3566-7ec8-4afe-bbfa-91e7210c55c4&DisplayLang=en Enjoy! Ben

Over 7,000 Microsoft Customers, Partners and Employees traveled to Dallas , Texas from March 25th – 28th for Convergence 2006. If you were unable to attend in person you can access keynotes, information, etc via the links below: Bill Gates Keynote...

The annual Microsoft Partner Program Awards recognize partners that have delivered exemplary solutions during the last twelve months. The program is a unique opportunity for Microsoft Partners to showcase their solutions and to earn global recognition...

I know Outlook ALWAYS behaves, but just in case you need a little help in troubleshooting, I almost always default to a command line. (I know it is the DOS or CPM in me coming out...) There are some nice ways to use a command line switch to make Outlook...