East Region Microsoft CRM Blog

So I am cleaning my office out. Not becuase I am getting fired, rather, we are trying a new sleep system with the six week old. I get the first shift, which runs from 8 pm to midnight and Beth gets the second shift from midnight to about 6:00. I then...

Technorati tags: Microsoft CRM One of my most frequest asks of the CRM Product Development team is cascading lookups. So if I select an account, only show me the contacts assoicated with that account. Or one I just did last week, was only show me the...

I spent some time to day with Jim Stout, the CEO of Invoke Systems . He asked a question, and typical of the way I do things, I told him the answer was on the blog... And that it was easier to get pushed information that pull it down... :-) Well Community...

In my areas I cover, we use Microsoft CRM for a bunch of un orthodox uses. This includes things like Government Contractors, Not for Profits, etc. use CRM for tracking any number of things. As such the "module" areas we have defined do not work for them...

Every business faces the key challenges of acquiring, servicing, and retaining customers. A strategy that connects all of your customer-facing activities can help you acquire new customers and retain the ones you already have. In this webcast, see how...

Now that partners get access to 2007 and Vista, I have been getting this question at least once a day. The guys over at Sonoma Partners blog about it as does Matt . Well according to Christian, the date of availability will be December 22nd. Yeah!!!!...

I have gotten this request a number of times. We used somethign simliar, but this method here works a ton better than the "hack" we used before. VERY Slick. Link to Microsoft Dynamics CRM Team Blog : Using the attachEvent method to show users context...

What key factors increase the odds of creating better sales leads, ultimately resulting in long-term, happy and profitable customers? Find out in a complimentary eBook from award winning blogger and author Brian Carroll. Download it now. http://myleads...

So, I am a little bit redneck ... Ok... A LOT redneck. So Customer Effective out of Greenville, SC sent me a screen shot of the parking sticker that they need to put in their cars for their parking lot. This proves that they are at least as redneck as...

The Convergence 2007 Pinnacle Awards will recognize, honor, and celebrate customers that have achieved outstanding success with their Microsoft solutions as well as Microsoft partners’ solutions. There are three categories for the Convergence Pinnacle...

Mary Jo Foley is doing a series on Microsoft Code Names for upcoming releases. She did get one of the links wrong... The correct link to the CRM Team's blog post on Code Names. The correct link is: http://blogs.msdn.com/crm/archive/2006/08/28/728400.aspx...

Get up to 10 additional user licenses for switching to Microsoft Dynamics™ CRM. With the Microsoft Dynamics CRM Switcher offer, current Salesforce.com customers can get either 5 free seats of Microsoft Dynamics CRM 3.0 Professional with a purchase of...

You need to register by January 1st for these classes to make sure you get in on time. :-) They have a tendency to sell out... The price/person is $3,134.00 Dynamics CRM Readiness Boot camp will teach your consultants how to use CRM 3.0 to address each...

I have never read this guy's blog before, but it was interesting reading his perspective on this and his other blogs. He hasn't updated anything since June/July, but it is a good read... :-) Link to Salesforce Dot Bomb?

Greg mentioned that Rollup 1 was almost available . His team has released Microsoft Dynamics CRM 3.0 Update Rollup 1 for Server and Sales for Outlook. This Update Rollup makes it very easy for customers to update their Microsoft Dynamics CRM 3.0 systems...

This was just published. Pretty sweet. Want some real-world examples of how Microsoft Dynamics CRM is helping businesses? Take a few minutes to watch this online video and read some of our customers' stories. You'll find out first-hand how Microsoft Dynamics...

Microsoft and New Horizons are offering a 3 hour Exam Cram , directly after which you can take the exam that’s required for the Small Business Specialist Community. Get it all done in one shot by attending one of our two scheduled sessions in McLean,...

Technorati tags: Microsoft CRM , Demo Tools If you are using the VPC we released in May, you can use this blog post to allow you to be able to use CRM as two web clients at the same time and show how different users have different views of the system...

This is one of two sessions that Tara Walker, Ryan Kaul, Mike Crigler and I are doing for Dynamics Partners. In this event, partners will learn what valuable tools and applications are available to them via the MSDN subscription. Learn how to take advantage...