While this is not 100% Microsoft CRM, one of the oft forgotten areas of CRM is Field Service. And our ERP applications all have some VERY slick Field Service applications as a part of their suites. Attend this six day Microsoft Dynamics GP 9.0 Field Service Boot Camp to gain a deep, technical understanding of each of the applications of this module. It includes areas like:

  • Returns Management in Microsoft Dynamics GP 9.0
  • Contract Administration in Microsoft Dynamics GP 9.0
  • Service Call Management in Microsoft Dynamics GP 9.0
  • Preventative Maintenance in Microsoft Dynamics GP 9.0
  • Depot Management in Microsoft Dynamics GP 9.0

There is an instructor lead training class in February in Florida for Field Service. So if you do any work around Dynamics GP and want to get to know the field service application, register now.  Contact Mike Crigler if you are in the Mid Atlantic, South East or Gulf States Areas... He will be going as well.... And if you ask REALLY nice, may play golf with you as well. :)

Microsoft Partner Readiness Dynamics GP Training Class