In an effort to streamline the ordering process, Element K will be handling all North America transactions for hard-copy training materials as of 1 May, 2007. If you have been using Element K that there will not be a change to the process. However, if you have been using Hachette (HGB), formerly Time Warner Book Group, can expect to hear from a Microsoft or Element K representative to provide them with details. In the meantime, please look at the instructions located at to place an order. Please note that HBG will continue to support MS Press Book orders.