East Region Microsoft CRM Blog

This Blog is focused on Microsoft CRM. It specalizes in news for CRM partners and customers, customization tools for demos and local events in the Microsoft East Region.

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  • Blog Post: To VPC or not to VPC, that is the question

    With apologies to the Bard, many of our partners have been using Virtual PC images to show CRM 4.0 to prospective customers – often with mixed success.  Trying to run a couple servers on a typical laptop is usually not a very good representation of how the product works in the real world. ...
  • Blog Post: Dynamics CRM Leads new Forrester research for Midsize and Large Organizations

    Hot off the press Microsoft Dynamics CRM is positioned as the top Leader in the Forrester Wave for CRM Suites.  Dynamics CRM is positioned above other competitors for Midsize and Large Organizations.  We’ve moved ahead of other vendors including salesforce.com & Oracle/ Siebel! More details...
  • Blog Post: “Planning for CRM Success” – the series!!

    Looking for some good practical advice about how to deploy a CRM solution in your business or organization?  Like to hear some best practices in plain English around business processes, people skills and CRM technology?  We’ve got you covered! Take a look at this webcast series: https://community...
  • Blog Post: Don’t take this the wrong way but….

    …it’s about time.  It’s about time Microsoft started to seriously challenge the SaaS “establishment” with our combination of better value, a more complete solution and more deployment options for our customers.  It’s like CRM Online has been the “best kept secret” for over a year now and –...
  • Blog Post: Dynamics User Groups Event in Atlanta coming up next week!!

    So for all of you Dynamics users, partners and especially CRM customers in the Greater Atlanta Area who yearn to learn, mark your calendars for Thursday, November 12th, 2009 for what promises to be a great event.  The Microsoft Dynamics Customer Reference program team is offering a free one-year...
  • Blog Post: It’s baaa-aaack! For a Limited Time – The Big Easy 3.0!!

    Great news for Microsoft CRM partners and customers; from November 1st, 2009 through January 2nd, 2010 you can take advantage of one of our most popular promotions ever.  Applicable to Open, Open Value and Open Value Subscription license types, both Corporate and Government customers are provided...
  • Blog Post: Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP Released!!

    After months of hard work, a very successful Partner TAP (Technology Adoption Program) as well as a Customer BETA program, this adapter has released and is generally available for US installs of Dynamics GP 10.0 and CRM 4.0. This is an entirely new adapter redesigned from the ground up to utilize web...
  • Blog Post: So everybody already knows about this, right?

    Those folks on the product team have been doing a great job of releasing regular updates ever since we launched Dynamics CRM 4.0.  And for the past year or so they’ve been packaging updates, hot fixes and the like into convenient and more easily consumed “roll-ups” (no relation to the delicious...
  • Blog Post: New Update to the Dynamics CRM Statement of Direction now available!!

    Hot off the presses we now have access to the freshest information on Dynamics CRM, Mobile Express, CRM Accelerators, the CRM Adapter for GP, xRM and the highly anticipated release of CRM “V.next.” What an edge-of-your-seat thrill ride!  Sure to be a best-seller – OK, it’s free – but I couldn’t...
  • Blog Post: Dynamics CRM to ERP integration news!

    If you’ve been a Dynamics CRM or GP partner for a while you have most likely heard of, and probably even used, Scribe Software’s Insight tool for data migration or integration.  They’ve been the go-to solution for many long-time Dynamics partners and for good reason – they really know their stuff...
  • Blog Post: CRM on a friggin’ iPhone? Heard of it? (Going Mobile, Part 2)

    Much as it pains me to say it, there are actually people in this crazy world of ours who prefer the Apple iPhone to Windows Mobile devices. I KNOW, RIGHT!?!?! Hard to believe! Probably all “creative types” and such or maybe they work in K-12 education…I don’t know. Anyway since this device has been released...
  • Blog Post: Going Mobile! (part 1)

    I know it’s been out a while now but for my faithful readers (both of you) I will herein link the location of the download for the CRM 4.0 compatible version of the free mobile client: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=f592ec6c-f412-4fd5-9a80-cd3bcbd26d8b...
  • Blog Post: Mea Culpa, mea culpa…I’ve been a very bad blogger!

    There has been so much information coming out over the past couple of months it seemed like not a day went by that I didn’t say to myself, “I really ought to post something on that!” and yet with my travel schedule and sincere desire to try out this thing they call “work/life balance” and actually take...
  • Blog Post: Sure Step is now available to all Microsoft Dynamics Partners!

    Previously, Microsoft Dynamics partners that were not enrolled in a Partner Service Plan for Microsoft Dynamics could not access Microsoft Dynamics Sure Step. This proved to be a barrier for new and smaller partners because they did not have access to the guidance – selling and implementing Microsoft...
  • Blog Post: Certification process for Pervasive Data Integrator compliance with Microsoft Dynamics moves ahead

    Looking for some cool data integration and migration tools?  Pervasive has some pretty nice products and is deep into the Certified for Dynamics process.  Definitely worth a look …   From the Pervasive Software e-newsletter: Pervasive Data Integrator recently passed the Software Solution...
  • Blog Post: Better late than never…another great post from Menno

    I’ve been meaning to post about the oft-asked questions surrounding audit trail capabilities using CRM 4.0.  Low and behold, once again Menno has beat me to it.  As is so often the case with the powerful development platform that is Dynamics CRM, there are several options available to address...
  • Blog Post: Calling all CRM partners!!

    I know you’re busy. I know this is the last month of Microsoft’s fiscal year. I know you’ve been meaning to get around to it. The reality is that there are still quite a few CRM partners who have not updated their certifications by passing the exams for version 4.0 (or even 3.0!) The July 1st deadline...
  • Blog Post: Looking for some new cool CRM add-ons?

    Our friends at Prosoft just announced 4 new add-ons for Microsoft CRM. Incredibly, one of them is even free. Yes - FREE! Apparently Frank and his developers love working with Dynamics CRM 4.0 so much they do this stuff for fun and then give some of it away. How can you not like these guys? Note...
  • Blog Post: The hits just keep on coming!

    Update Roll-up #4 is now available for your testing and deployment pleasure! http://support.microsoft.com/kb/968176 Update Roll-up 4 is a cumulative update roll-up that includes all the fixes for the issues that are documented in Update Roll-up 1, in Update Roll-up 2, and in Update Roll-up 3. ...
  • Blog Post: Accelerators for Microsoft Dynamics CRM

    I know you have all been waiting (some more patiently than others!) for information on where to access the recorded training sessions and where to download the CRM Accelerators.  A central repository has been established on PartnerSource for the most current information on the CRM Accelerators....
  • Blog Post: The Microsoft BizTalk® Server 2006 adapter for Microsoft Dynamics® CRM 4.0 is now available!!

    The Microsoft BizTalk® Server 2006 adapter for Microsoft Dynamics® CRM 4.0 is now available. This adapter has the same functionality as the previously released 3.0 adapter, with the following updates: • Supports both 32-bit and 64-bit deployments of Microsoft Dynamics CRM 4.0 • Supports form...
  • Blog Post: V-what? VPAT!! - Voluntary Product Accessibility Template® (VPAT™)

    Most of the IT world has at least heard of Section 508, an amendment to the Rehabilitation Act of 1973, but many are a bit sketchy on what's involved in actual 508 compliance. Here's an excerpt from the www.section508.gov website explaining the purpose of Section 508: "In 1998, Congress amended...
  • Blog Post: CWR Mobility Mobile CRM Client

    CWR Mobility has long been the Dynamics CRM client of choice for running on a Windows Mobile device. Here's a link to their web site: http://www.cwrmobility.com/ The following excerpt from their web site covers the major features of the mobile application: As a smart client application for field...
  • Blog Post: Ten Digits MobileAccess for Dynamics CRM

    Ten Digits and Microsoft announced an alliance right before the Worldwide Partner Conference to provide CRM Mobile clients for both Blackberry and Windows Mobile devices.  Full press release below: http://www.microsoft.com/presspass/press/2008/jul08/07-03MobileBlackberryPR.mspx Here's the link to...
  • Blog Post: CRM 4.0 Mobile News

    As much as I depend on my laptop to get my work done, I think I value my Windows Mobile device even more. I can keep abreast of the most critical email and text messaging traffic and convert what would often be wasted time into productive time. I have all my contacts, appointments, to-do's and even a...
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