March, 2010

  • We're Listening

    Online Services 101

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    Still trying to wrap your head around the concept of software plus services, hosted services and cloud computing? You are definitely not alone. Just last month at our Customer Advisory Council in Montreal, when I asked if anyone is using or planned...
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    Technology in government

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    The world of government work is changing: GovInfoSecurity.com has an interesting article on how a lack of qualified IT professionals in the public sector is translating into a renewed look at how government agencies and departments approach IT security...
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    Getting a grip on virtualization

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    To say that virtualization is a hot term these days would be a huge understatement. Beyond the usual - how virtualization can help improve business continuity - many customers I speak with want to know how exactly managing physical and virtual resources...
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    How can Office 2010 help my business?

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    Whenever a new product launch comes around, I generally get an earful over why they don't plan on upgrading anytime soon. It's the classic, "If it isn't broke, why fix it" mentality. And the reasons for upgrading to the upcoming Microsoft Office 2010...
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    Windows Phone 7 Series - Launched!

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    I've been closely watching the Internet buzz around the recently announced Windows Phone 7 Series and it's been fantastic. Windows Mobile phones tend to get overlooked in a crazy competitive mobile device market (think: Apple and RIM) but the functionality...
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    Ballmer talks public safety technology

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    In the course of my average day, I talk to a lot of unique customers with a lot of unique needs. A few of my public sector contacts bent my ear recently about how they were closely looking into how using online services can be a viable option to delivering...
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    Quebec IT Pros give us a piece of their minds

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    Have you ever felt like talking directly to Microsoft about the need for more frequent and personalized interaction? "We're Listening" is more than the name of my blog, it's a mantra that drives everything I do here at Microsoft Canada. Take last week...
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