This is a guest post by Danielle Fox de Aguilar, director of supplier management in Microsoft IT. Danielle and team manage the worldwide supplier program for Microsoft’s internal IT department, which includes thousands of resources from 300 supplier agencies. In September 2011, my colleague...

This is part 2 of a guest post by David Spinelli, intellectual property (IP) development manager, and George Anderson, IP architect, Enterprise Strategy Services team within Microsoft’s Services organization. In part 2, they discuss the elements of the playbook. In part 1 , they discussed the demand...

This is a guest post by Pankaj Arora, Senior Manager in the Global Strategic Initiatives team, Microsoft IT When Microsoft CEO Steve Ballmer publicly declared “We’re all in” on cloud computing in March 2010, he wasn’t just referring to Microsoft’s products and platforms...

This is a guest post by Barry Briggs, chief architect and CTO, Microsoft IT. This blog is an excerpt of a longer interview with Barry Briggs for an upcoming book by QS Advisory titled, “Emerging Models of Infrastructure Outsourcing.” Please contact Oksana Bukiy for more information about...

This is a guest post by Bret Arsenault, chief information security officer, Microsoft IT A few months ago, a gentleman from Dell wrote a blog why CIOs can’t ignore consumerization of IT. I tell CIOs ignore at your own peril. The topic is a déjà vu moment for me. More than 20...

As CIO at Microsoft, my role is similar to my peers across industries. All CIOs care about risk management. We want to enable revenue and growth for our organizations. We focus on reducing enterprise costs. We are also accountable back to the business. What’s different for me and my team is...

This is a guest post by Jim DuBois, vice president of engineering, Microsoft IT I’ve been working in IT for 25 years, both inside and outside of Microsoft, at companies of various sizes. While the scale of IT operations changes with each company, there’s a lot that’s common. I was...