For many years I have been pretty heavily involved in the gaming industry . Through scores of beta tests, to assisting in the design of scalable systems for third generation MMORPGs to writing reviews and conducting interviews I’ve been in, out and around...

Ah, the holidays. For people in most operations organizations, there is a collective sigh of relief around this time of year. Not only are many of the people who are responsible for releasing changes out into the production environment on vacation (or...