After my last post about the eService Accelerator I have been doing primarily two things in this matter: Beta-testing and debating eService and the results are great! Answering questions about this and the other accelerators So, I felt the...

With the upcoming enhancement for the service module in Microsoft Dynamics CRM 4.0 "eService Accelerator", the Service Management concept gets even more extensive and powerful! In a short while our customers will be able to - out of the box, I might emphasis...

The blog is increasingly used by our partners and I'm happy to enlarge the library of CRM links with the following - for even more useful information for our partners. Feel free to give me more feedback of any kind - the positive kind is of cause received...

The NEW 4.0 version of the Hosted Microsoft Dynamics CRM Trial Site is now available - powering FREE 60-day TRIALS for anyone who wants to evaluate the product prior to a purchase. Invite prospects to feel and love Microsoft Dynamics CRM. The Hosted...

On CodePlex - Microsoft's open source project hosting web site - you can find many projects of interest, in particular the Citizen Service Platform. This project is designed to hold solutions built upon the Microsoft platform using SharePoint, Dynamics...

This update includes: E-mail Provider documentation – Have you wanted to know about creating a custom e-mail provider? This all new section gives you the basics! Customization file reference – This newly completed section describes the details...

Join this Workshop in a LiveMeeting with the CRM User Group: Using the CRM Platform for Building Complex Business Applications. Meeting Date (Danish time): 4th of September '08 6:30PM - 8:00PM Event Details: Are you leveraging the integration of...

With regards to the recent release of Microsoft Internet Explorer 8 (IE8) Beta2 and the questions received, the official position of the Dynamics CRM Product Team is as follows: Do not install IE8 on any machine used to access any version of Microsoft...