Now you can find a quick reference on this blog for solution areas with Microsoft Dynamics CRM. We have listed some of the many resources and made them easy to access. We begin with these two and more will follow: Enhanced Customer Service with...

The List Web Part for Microsoft Dynamics CRM 4.0 has now been released. List Web Part can be installed on Windows SharePoint Services 3.0 SP1+ and Microsoft Office SharePoint Server 2007 SP1+ . The List Web Part is free for download and use. In addition...

This service pack is providing general improvements to the overall user experience, including: Platform enhancements: The Sure Step setup tool has been enhanced to permit the user to select the destination location for Sure Step documents...

Read the book or are you waiting for the movie? Here are four recommendations on the Microsoft Dynamics CRM Accelerators now on Channel 9: CRM Accelerators: An Introduction CRM Accelerators: Enterprise Search CRM Accelerators: Event Management...

Also - one would even say especially - for us in the delivery link of the chain, this is important knowledge. Go via the link to the tools and further information on how to support and help your customers in these challenging times. Without a doubt...

Are you looking to join Microsoft's ISV program? Are you interested in building on the Microsoft Dynamics CRM platform? What are the Microsoft Dynamics CRM Discovery Days? Microsoft Dynamics CRM is Microsoft's customer relationship management solution...

The eService Accelerator has now been added to the released accelerators! Abstract: The eService accelerator for Microsoft Dynamics CRM 4.0 provides customer self-service capabilities (via a web portal) as a configurable out-of-the-box offering. ...

It’s time to put the focus on some technical background for the success with CRM for the customer. I from time to time get questions on the topics in this article. Therefore I have combined it and here you go – some key knowledge sources on the technical...