This service pack is providing general improvements to the overall user experience, including:

• Platform enhancements:
• The Sure Step setup tool has been enhanced to permit the user to select the destination location for Sure Step documents during installation.
• In the Documents and Projects views, phases show the number of files within them matching the filtering criteria.
• The Reference pages have been updated with our new support information.
• Content fixes:
• Corrections have been made to content in all language packs including fixes to filtering issues, broken or unavailable links, and minor changes to text.
• Some documents did not properly accept a user-supplied logo when the project logo wizard was applied. These documents have been identified and fixed.
• Bug fixes:
• A number of fixes have been instituted to regularize the experience of navigating the Sure Step client and viewing its content.

Accelerate the adoption of Sure Step within your organization!
This 1-hour on-demand webcast introduces a process, tools and tips to help you drive the use of Sure Step. The faster and more thoroughly you adopt the concept, the faster you will reap the benefits of Sure Step: shorter sales cycles, increased wins, managed implementation risks and higher customer satisfaction. The webcast discusses the reasons why you should adopt Sure Step, how you should plan and prepare for the first use of Sure Step, the tools and resources that you can access, and finally how to use Sure Step to the max. 

Go to https://training.partner.microsoft.com/plc/details.aspx?publisher=12&delivery=255322 to access the Webcast.

New Videos Featuring Sure Step and Services for Microsoft Dynamics Now Available
With a powerful, growing portfolio of options, Services for Microsoft Dynamics helps you and your customers increase efficiency, productivity, and profitability. In other words, everybody wins with Services for Microsoft Dynamics.

Business Ready Enhancement Plan, Customer Services, CustomerSource, Partner Services, Sure Step and Licensing - with these powerful services, it’s no wonder that Microsoft partners and customers worldwide see Microsoft as a strategic business partner for every stage of expansion and development. And by providing customers with access to the most robust services, partners can help them meet ever-higher business objectives.

So: Serve Up the best services to your customers. Go to Services on PartnerSource to view a series of videos about Services for Microsoft Dynamics, including Sure Step, to learn more about services available.

Enjoy! :-)

Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team