What incredibly exciting news!! Microsoft has acquired Parature, a global leader in cloud-based customer service software. We can't wait to see the huge impact that this cloud service solution will have on Microsoft Dynamics CRM and customer service capabilities.
Announcement, product integration plans and timeline information will be shared at Parafest 2014 (Feb. 24-25) in Las Vegas and Convergence 2014 (March 4-7) in Atlanta. See more information on the following announcement links: Microsoft’s Bob Stutz Blog and or Article from NASDAQ.com.
Stay tuned to see how you can transform your customer care efforts to the delight of your customers with Microsoft Dynamics CRM.